Director of Emergency Nursing Services

About This Role

Leading the Emergency Department at SUNY Downstate Health Sciences University, this role involves strategic, operational, financial, and clinical leadership for a critical service line. The Director will lead a multidisciplinary workforce to deliver exceptional patient-centered care, advance operational excellence, and improve quality outcomes. This position suits an accomplished, innovative, and collaborative healthcare leader with demonstrated success in complex clinical operations.

Responsibilities

• Provide executive leadership for all clinical, operational, financial, and administrative functions of the Emergency Department
• Develop and execute strategic initiatives that align departmental priorities with the mission, vision, and strategic goals of SUNY Downstate Health Sciences University
• Partner with physician leadership and executive administration to establish long-term goals that advance clinical excellence, operational performance, workforce engagement, and patient-centered care
• Lead organizational change initiatives that promote innovation, adaptability, and continuous improvement
• Foster an inclusive culture built on accountability, collaboration, transparency, diversity, equity, inclusion, and professional excellence
• Direct the day-to-day operations of a high-volume Emergency Department to ensure safe, efficient, and effective patient care delivery
• Optimize patient throughput by improving key operational metrics, including door-to-provider time, emergency department length of stay, boarding time, Left Without Being Seen (LWBS), and patient satisfaction
• Collaborate with inpatient services, ancillary departments, EMS, care management, environmental services, security, and bed management to improve patient flow and organizational efficiency
• Develop staffing models and operational plans that balance patient demand, workforce capacity, regulatory compliance, and fiscal responsibility
• Ensure departmental readiness for emergency preparedness, disaster response, surge capacity, and mass casualty events
• Promote a culture of clinical excellence through evidence-based practice, quality improvement, and patient-centered care
• Lead initiatives that improve patient safety, clinical outcomes, regulatory compliance, and organizational performance
• Monitor departmental quality indicators and implement performance improvement strategies that achieve measurable and sustainable results
• Ensure compliance with all applicable federal, state, and accreditation standards

About the Company

SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers and the only academic medical center in Brooklyn. It serves a large and diverse population and is highly-ranked by Castle Connolly Medical among the top 5 leading U.S. medical schools for training doctors.