Leading volunteer programs, strengthening community partnerships, and expanding opportunities for community involvement are the core responsibilities of this Director role. The position suits an enthusiastic, organized, and community-minded individual passionate about animal welfare, with strong leadership, communication, and problem-solving skills.
Responsibilities
Develop, implement, and oversee all volunteer recruitment, screening, onboarding, training, scheduling, supervision, and retention
Collaborate with management and staff to identify, develop, and expand meaningful volunteer opportunities across the organization
Maintain comprehensive knowledge of APF shelter and clinic operations, programs, policies, and procedures to effectively recruit, train, assign, and support volunteers
Conduct volunteer orientations and ongoing training programs
Maintain volunteer database, ensuring accurate assignments, documentation, and reporting
Prepare and distribute volunteer schedules and monitor participation and compliance
Regularly evaluate volunteer effectiveness and satisfaction through surveys, feedback, and direct observation
Provide coaching, mentoring, and performance feedback to volunteers
Document safety concerns and incidents, and communicate findings to leadership and the safety committee, where appropriate
Address volunteer conflicts and disciplinary matters, up to and including volunteer dismissal when necessary
Develop and coordinate volunteer recognition and appreciation initiatives
Review and update volunteer handbook, training materials, job descriptions, and related documents
Prepare monthly, quarterly, and annual reports regarding volunteer engagement, recruitment, retention, and program outcomes
Ensure volunteers are utilized effectively, treated respectfully, and recognized for their contributions
Coordinate volunteer staffing and support for adoption events, community pet wellness clinics, outreach activities, fundraising, and special events
Develop and maintain relationships with schools, community organizations, businesses, service clubs, and volunteer groups
Represent the APF at community events, speaking engagements, shelter tours, educational programs, and public outreach opportunities
Coordinate and participate in special events, adoption events, fundraising events, and tabling opportunities
Recruit, train, and coordinate volunteer support for community events and outreach activities
Seek opportunities to expand APF visibility through community partnerships, media opportunities, and educational initiatives
Promote volunteerism and community involvement through outreach and relationship-building activities
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Respond to community inquiries regarding volunteer opportunities and humane education
Work collaboratively with the development and marketing team to support outreach efforts, campaigns, events, and community initiatives
Develop, coordinate, and deliver humane education programs for schools, youth groups, scout troops, and community organizations
Organize shelter tours, classroom presentations, reading programs, and educational workshops
Collaborate with staff and community partners to expand educational programming and outreach efforts
Promote responsible pet ownership, animal welfare, and APF services through educational initiatives
Serve as a resource for educators and community members seeking information related to animal welfare and humane education
Develop goals, strategies, and annual plans for volunteer and community engagement programs
Track program metrics and prepare reports for leadership
Maintain accurate records and documentation
Continuously evaluate programs and implement improvements to increase effectiveness and impact
Requirements
Associate's-level degree or equivalent working experience such as managing volunteer programs
Ability to problem solve
Self-motivated
Leadership qualities to build and manage diverse teams
Ability to represent the APF in public settings
Proficient with computer applications including shelter/constituent tracking software, internet use, and Microsoft Office Suite
Excellent written and public speaking experience
Strong supervision/management, interpersonal communication, and team-building skills to effectively recruit and manage a diverse corps of volunteers
Excellent customer service skills
Ability to develop and manage a budget
Highly organized, effectively meet deadlines, and demonstrate excellent problem-solving skills
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401k retirement plan with an employer match
Important Details
Schedule: Tuesday - Saturday from 8:00 - 4:30 pm; flexibility is required to work extended hours as necessary, including occasional evening or additional weekend hours for community events, meetings, and training
Application Process
Submit a resume and cover letter
In your cover letter, briefly address the following questions: 1. What interests you most about this position and working for the Animal Protective Foundation? 2. Describe your experience managing or engaging volunteers. What do you believe is the key to building a successful and committed volunteer program?
About the Company
The Animal Protective Foundation is seeking to advance its mission by overseeing volunteer programs, humane education initiatives, and community engagement efforts.
