About This Role
This role sits at the intersection of social impact, sustainability, public affairs, and corporate reputation, serving as a strategic communications partner to the Center for Inclusive Growth & Sustainability (CFIG&S) and Growth Segments teams. The position is responsible for developing and executing integrated communications strategies that elevate Mastercard's leadership in inclusive economic growth, financial health, sustainability, and social impact. It drives executive visibility, thought leadership, media engagement, and proprietary convenings to demonstrate how Mastercard leverages its technology, partnerships, data insights, and expertise to drive economic opportunity and sustainable growth.
Responsibilities
- Serve as a communications support for Mastercard's social impact platform, inclusive economic growth agenda, and sustainability portfolio, as well as work in white space markets
- Translate complex economic, social, and environmental priorities into clear, compelling, and business-relevant narratives and storytelling
- Connect the work of the Center for Inclusive Growth & Sustainability and Growth Segments initiatives to Mastercard's broader corporate strategy and growth objectives
- Identify opportunities to strengthen Mastercard's reputation as a trusted partner helping build inclusive and sustainable economies
- Develop integrated communications strategies that advance Mastercard's commitments related to financial health, small business growth, inclusive innovation, digital trust, and sustainable growth
- Serve as a communications partner to leadership in the Mastercard Center for Inclusive & Sustainability, Growth Segments, and other executive leaders across the portfolio
- Manage executive speaking opportunities, media interviews, stakeholder engagements, and thought leadership platforms
- Provide strategic counsel on executive positioning, messaging, and reputational considerations
- Lead communications development and amplification for major research reports, indexes, and insights platforms
- Partner with research, insights, and business teams to translate data and trends into compelling stories
- Build integrated campaigns around thought leadership initiatives, including earned media, digital, executive content, and event activations
- Support communications for Mastercard-hosted social impact and sustainability convenings, including the Global Inclusive Growth Summit, ASEAN Inclusive Growth Summit, Regional Inclusive Growth Forums, MADE Alliance, and key stakeholder forums
- Shape event narratives, communications plans, speaker positioning, media engagement, and stakeholder outreach
- Prepare executives and support post-event storytelling, content development, and amplification
- Help shape Mastercard’s visibility at major third-party forums focused on inclusive growth, sustainability, economic development, and innovation
- Develop and execute media strategies supporting major announcements, partnerships, reports, and initiatives
- Build relationships with top-tier impact, sustainability, development, technology, and business media
- Manage media outreach, interview coordination, and press materials
- Monitor emerging issues, industry trends, and reputational risks
- Advise internal stakeholders on external positioning, communications, and stakeholder expectations
- Act as Communications lead for environmental claims review and governance processes
- Partner closely with Legal and Sustainability teams to ensure adherence to Mastercard Environmental Claims Guidelines
- Review communications materials, reports, and marketing content for sustainability-related claims
- Lead employee communications related to sustainability, inclusive economic growth, and social impact in partnership with the internal communications team
- Partner with Employee Communications to develop content for internal channels and engagement programs including executive town halls and enterprise awareness efforts
- Drive communications strategies supporting key moments including the Mastercard Impact Report launches, as well as major cultural and social impact milestones
- Define how Mastercard shows up at the intersection of business growth, social impact, and sustainability, ensuring the company continues to lead important global conversations while delivering measurable reputational value for the enterprise
Requirements
- 10+ years of communications, social impact, corporate affairs, or reputation management experience
- Demonstrated experience supporting senior executives and managing high-profile communications programs
- Strong understanding of corporate reputation, sustainability, public policy, social impact, and stakeholder engagement
- Proven experience leading communications for major events, conferences, or executive platforms
- Exceptional writing, storytelling, and content development skills
- Ability to translate complex policy, sustainability, technology, and economic issues into business-relevant narratives
- Experience managing multiple stakeholders and navigating complex approval processes
- Strong media relations capabilities and executive presence
- Equally comfortable serving as strategist, counselor, writer, and operator
- Deep understanding of stakeholder expectations around business impact and sustainability
- Passionate about inclusive growth
- Demonstrated success elevating executive thought leadership through data-driven storytelling, high-profile convenings, and integrated communications campaigns
Application Process
- This posting reflects one or more current vacancies on the team, and MasterCard intends to fill this position by 01/05/2027. If the fill date has passed, MasterCard intends to fill this position as soon as possible
About the Company
The Communications team is focused on building, supporting, and protecting Mastercard's reputation among key stakeholders worldwide.
