This role sits at the intersection of social impact, sustainability, public affairs, and corporate reputation, serving as a strategic communications partner to the Center for Inclusive Growth & Sustainability (CFIG&S) and Growth Segments teams. The position is responsible for developing and executing integrated communications strategies that elevate Mastercard's leadership in inclusive economic growth, financial health, sustainability, and social impact. It drives executive visibility, thought leadership, media engagement, and proprietary convenings to demonstrate how Mastercard leverages its technology, partnerships, data insights, and expertise to drive economic opportunity and sustainable growth.
Responsibilities
Serve as a communications support for Mastercard's social impact platform, inclusive economic growth agenda, and sustainability portfolio, as well as work in white space markets
Translate complex economic, social, and environmental priorities into clear, compelling, and business-relevant narratives and storytelling
Connect the work of the Center for Inclusive Growth & Sustainability and Growth Segments initiatives to Mastercard's broader corporate strategy and growth objectives
Identify opportunities to strengthen Mastercard's reputation as a trusted partner helping build inclusive and sustainable economies
Develop integrated communications strategies that advance Mastercard's commitments related to financial health, small business growth, inclusive innovation, digital trust, and sustainable growth
Serve as a communications partner to leadership in the Mastercard Center for Inclusive & Sustainability, Growth Segments, and other executive leaders across the portfolio
Manage executive speaking opportunities, media interviews, stakeholder engagements, and thought leadership platforms
Provide strategic counsel on executive positioning, messaging, and reputational considerations
Lead communications development and amplification for major research reports, indexes, and insights platforms
Partner with research, insights, and business teams to translate data and trends into compelling stories
Build integrated campaigns around thought leadership initiatives, including earned media, digital, executive content, and event activations
Support communications for Mastercard-hosted social impact and sustainability convenings, including the Global Inclusive Growth Summit, ASEAN Inclusive Growth Summit, Regional Inclusive Growth Forums, MADE Alliance, and key stakeholder forums
Shape event narratives, communications plans, speaker positioning, media engagement, and stakeholder outreach
Prepare executives and support post-event storytelling, content development, and amplification
Help shape Mastercard’s visibility at major third-party forums focused on inclusive growth, sustainability, economic development, and innovation
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Develop and execute media strategies supporting major announcements, partnerships, reports, and initiatives
Build relationships with top-tier impact, sustainability, development, technology, and business media
Manage media outreach, interview coordination, and press materials
Monitor emerging issues, industry trends, and reputational risks
Advise internal stakeholders on external positioning, communications, and stakeholder expectations
Act as Communications lead for environmental claims review and governance processes
Partner closely with Legal and Sustainability teams to ensure adherence to Mastercard Environmental Claims Guidelines
Review communications materials, reports, and marketing content for sustainability-related claims
Lead employee communications related to sustainability, inclusive economic growth, and social impact in partnership with the internal communications team
Partner with Employee Communications to develop content for internal channels and engagement programs including executive town halls and enterprise awareness efforts
Drive communications strategies supporting key moments including the Mastercard Impact Report launches, as well as major cultural and social impact milestones
Define how Mastercard shows up at the intersection of business growth, social impact, and sustainability, ensuring the company continues to lead important global conversations while delivering measurable reputational value for the enterprise
Requirements
10+ years of communications, social impact, corporate affairs, or reputation management experience
Demonstrated experience supporting senior executives and managing high-profile communications programs
Strong understanding of corporate reputation, sustainability, public policy, social impact, and stakeholder engagement
Proven experience leading communications for major events, conferences, or executive platforms
Exceptional writing, storytelling, and content development skills
Ability to translate complex policy, sustainability, technology, and economic issues into business-relevant narratives
Experience managing multiple stakeholders and navigating complex approval processes
Strong media relations capabilities and executive presence
Equally comfortable serving as strategist, counselor, writer, and operator
Deep understanding of stakeholder expectations around business impact and sustainability
Passionate about inclusive growth
Demonstrated success elevating executive thought leadership through data-driven storytelling, high-profile convenings, and integrated communications campaigns
Application Process
This posting reflects one or more current vacancies on the team, and MasterCard intends to fill this position by 01/05/2027. If the fill date has passed, MasterCard intends to fill this position as soon as possible
About the Company
The Communications team is focused on building, supporting, and protecting Mastercard's reputation among key stakeholders worldwide.
Mastercard powers economies and empowers people in 200+ countries and territories worldwide.