Directing the operational effectiveness of clinical science at the Kaiser Permanente Bernard J. Tyson School of Medicine is the core of this job. The Director provides strategic and operational leadership for administrative and educational operations, partnering with the Department Chair on planning, resource management, workforce planning, academic administration, and continuous process improvement. This role leads complex projects and initiatives, ensuring successful execution of departmental goals, and fosters collaboration among faculty, staff, school leadership, Kaiser Permanente partners, and external stakeholders.
Responsibilities
Direct faculty lifecycle operations by leading the strategy, design, and implementation of faculty orientation and onboarding programs, partnering with academic and administrative stakeholders
Develop faculty recruitment infrastructure, departmental workforce planning tools, and operational workflows to strengthen efficiency, consistency, and faculty experience
Lead departmental functions related to performance management, onboarding, staff development, and workforce planning, ensuring compliance with organizational policies and employment regulations
Develop department workforce strategy and succession planning approaches to address current and future operational talent needs and manage recruitment and selection processes for administrative and operational staff
Oversee the evaluation of administrative programs, functions, policies, and procedures; develop solutions to address operational issues; and lead changes to programs, policies, and procedures
Direct departmental compliance, governance, and risk management functions by establishing oversight mechanisms, monitoring regulatory and accreditation requirements, mitigating operational risk, and ensuring adherence to institutional policies and applicable legal and regulatory standards
Lead audit readiness efforts and promote a culture of accountability, compliance, and continuous improvement across departmental operations and programs
Oversee departmental operational infrastructure and administrative systems that support educational programs, leadership development, wellness, and other strategic initiatives
Develop executive-level reports, briefings, recommendations, and decision-support materials for departmental and school leadership to guide strategic decision-making, resource planning, risk management, and operational accountability
Serve as a key representative of the department, fostering collaboration and advancing strategic priorities by leading and cultivating partnerships across the school, including leadership, faculty, staff, students, internal and external partners, vendors, and consultants
Strengthen institutional relationships, align stakeholders around shared objectives, and ensure the successful execution of departmental initiatives, programs, and operational goals
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Lead departmental financial strategy and stewardship by directing budget planning, forecasting, financial analysis, and resource allocation activities
Evaluate financial performance and emerging trends, develop executive-level budget recommendations, and advise departmental leadership on funding priorities that support fiscal sustainability, operational effectiveness, program growth, and alignment with school objectives
Lead complex departmental, cross-functional, and school-wide projects and oversee the department's project portfolio by defining scope, timelines, milestones, deliverables, success metrics, communication plans, governance structures, accountability frameworks, stakeholder engagement, executive-level status updates, and escalation pathways to ensure strategic alignment and sustained operational impact
Advise the Department Chair and senior leaders on operational strategy, business priorities, resource needs, risks, and opportunities
Lead the planning, implementation, and ongoing enhancement of departmental policies, procedures, programs, and operational standards
Oversee projects, collaborate with key stakeholders, evaluate administrative and educational operations, and drive corrective actions and process improvements to address operational challenges and improve performance
Requirements
Minimum of five (5) years of progressively responsible leadership experience in education, academic healthcare, medical education, program management, or related settings, with a demonstrated track record of leading complex organizational initiatives involving multiple functions, stakeholders, and operational priorities
Minimum of five (5) years of management and/or leadership experience, including staff
Bachelor's degree in Business, Project Management, Finance, Management, Organizational Development, Health Sciences or related fields
Experience overseeing departmental or organizational budgets, financial planning, resource allocation, executive-level financial reporting, and data-informed decision-making
Experience working in medical education, higher education, academic health care, or clinical operations, including building strategic partnerships and alignment across faculty, staff, senior administrators, institutional leaders, health system partners, community partners, vendors, consultants, and external stakeholders
Experience overseeing compliance, governance, accreditation, audit readiness, policy implementation, regulatory processes, risk management principles, and administrative controls in an academic, health care, medical education, or similarly regulated institutional environment
Nice to have:
Master's Degree or higher in a relevant field
Formal training or certification related to: Project Management Professional (PMP), Certified Manager (CM), Lean Six Sigma PMP
Experience in financial forecasting and variance analysis
Important Details
Schedule: 40 hours per week, Monday to Friday, 08:00 AM - 05:00 PM
Travel: Yes, 5% of the time
Work setting: Flexible
About the Company
Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces.
As Kaiser Permanente celebrates 80 years of advancing health and care since our founding in 1945, we reflect on the legacy built by the more than 235,000 passionate professionals who have shaped our journey—each one contributing to a stronger, healthier future for our members and communities.
For eight decades, Kaiser Permanente has remained steadfast in its mission to provide high-quality, affordable health care and to improve the health of the communities we serve.
