Director of Clinical Operations

About This Role

Directing the clinical and operational performance of a growing healthcare organization is the core of this role, focusing on supporting SNFs and facility-based care management programs. This position suits a high-accountability operational leader who can bring structure, accountability, and operational discipline to drive measurable results across teams.

Responsibilities

• Oversee Clinical Directors and support teams
• Own KPIs, SOP development, training, compliance, and EHR coordination
• Manage performance and identify operational gaps
• Improve communication and accountability across departments
• Resolve escalations quickly and ensure strong execution throughout the organization
• Take full ownership of operational execution across care management programs
• Ensure billing readiness and workflow performance
• Manage KPI dashboards, scorecards, and team performance
• Develop SOPs, training, and process standardization
• Provide clinical leadership oversight and cross-functional coordination
• Drive team accountability, restructuring, and workflow improvement
• Manage escalations and solve operational problems
• Drive consistency, quality, and execution across teams

Requirements

• Execution-focused and highly organized
• Capable of leading teams through growth, change, and operational complexity
• Strong clinical and operational leadership experience
• Experience in SNFs, care management, chronic care programs, facility-based healthcare operations, or broader healthcare operations strongly preferred

Important Details

• Coordination: across the organization

About the Company

We are a growing healthcare organization supporting SNFs and facility-based care management programs.