Director of Client Enrollment, Alpha - $200,000/year USD

While most enrollment positions prioritize throughput, this role is designed to uphold quality and alignment.

Alpha is constructing one of the most forward-thinking school models globally. Our campuses integrate demanding academics, technology-enabled instruction, and elevated expectations for both students and faculty. Students routinely exceed national learning benchmarks, supported by measurable outcomes. Afternoon hours are dedicated to deeper exploration, self-directed work, and practical capability development. The model delivers results. But success depends entirely on enrolling the right families. Your role is to ensure that happens.

You will lead the complete admissions process for a campus, spanning initial application to final enrollment. This is not a role where responsibility is distributed. You are accountable for the family experience, for ensuring they fully comprehend the model, and for confirming that enrollment decisions rest on sound reasoning. You will evaluate compatibility, facilitate meaningful dialogue, and advise against enrollment when appropriate. The objective is not maximizing numbers. The objective is securing genuine fit.

We welcome candidates with backgrounds in premium service delivery outside conventional education: selective private schools, competitive programs, high-end hospitality, executive assistance, exclusive membership communities, or entrepreneurial roles involving direct management of premium client experiences. What counts is your capacity to execute a refined, multistage process with discernment, precision, and accountability. If your career has been defined by delivering exceptional service where credibility, confidentiality, and experience quality shape the brand, this role will resonate. Apply now to apply that standard to meaningful work.

What You Will Be Doing

• Leading the complete enrollment experience for prospective families, beginning with initial outreach and concluding with onboarding.
• Facilitating needs-based discussions to assess compatibility before proposing options or advising on next steps.
• Overseeing 20+ concurrent family relationships across varying enrollment stages, maintaining transparent tracking and timely follow-up.
• Guiding campus visits, student shadow days, and decision-making conversations that articulate outcomes, requirements, and ideal candidate profiles.
• Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, prioritization, and consistent service delivery.

What You Won’t Be Doing

• Employing transactional or aggressive sales methods.
• Accepting families who lack alignment in order to meet quotas.
• Overseeing a sizable team or working through complex approval hierarchies.
• Transferring ownership of the family journey across multiple staff members.
• Operating remotely. This position is intentionally campus-based.

Director Of Client Enrollment Key Responsibilities Lead and deliver a high-caliber, selective enrollment process that attracts aligned families while safeguarding the integrity and academic performance of the Alpha model.

Basic Requirements

• 3+ years providing premium, individualized service in settings where service excellence directly influences brand standing (education, high-end hospitality, executive support, exclusive membership services, or owner-managed operations).
• Proven ownership of a complete client, admissions, or enrollment cycle from initial interaction through onboarding.
• Experience concurrently managing 20+ client, guest, or family accounts at various stages, supported by a reliable tracking and prioritization methodology.
• Capacity to offer specific examples of advisory decision-making, including instances where you counseled against your offering when fit was lacking.
• Professional-level written communication experience with senior leaders, high-net-worth clients, or discerning audiences.
• Willingness to reside in or relocate within 60 days to one of these locations: Malibu, CA; Los Angeles, CA; or Santa Barbara, CA.
• Authorized to work in the United States without requiring visa sponsorship.

Nice-to-have Requirements

• Experience in competitive private school admissions or selective program recruitment.
• Background in high-end hospitality, VIP client services, or senior executive support functions.
• Experience designing or enhancing enrollment workflows, standard operating procedures, or service protocols.
• Proficiency leveraging data and CRM analytics to enhance conversion alignment, not merely velocity.

About Alpha Join the team building school around student growth Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience.

A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5531-US-Malibu-DirectorofClie