Director - Information Technology

About This Role

Leading the global technology strategy, infrastructure, and digital operations for the Air Movement and Control Association International (AMCA) is the core of this Director role. It suits a technology leader who can balance hands-on leadership with long-term planning and assess the current IT environment to structure future technology investments.

Responsibilities

• Assess the current IT environment, structure future technology investments, and balance hands-on leadership with long-term planning
• Oversee and improve global systems, including websites, membership databases, financial platforms, educational content, and events technologies
• Design scalable technical architecture, strengthen core systems, and improve integration across platforms
• Lead development efforts and manage relationships with external technology vendors
• Partner closely with key staff across the organization to align technology with business goals
• Lead oversight of the content management system (CMS), learning management system (LMS), communications, and financial systems, optimizing how they function together to meet business goals and improve the overall user experience
• Improve system reliability and performance, particularly for membership, educational programs, event management, and transactions
• Strengthen integration so data flows consistently and accurately across platforms
• Reduce manual processes and inefficiencies through improved system architecture
• Establish and maintain a clear, viable roadmap for current infrastructure and future technology needs
• Implement AI in key functions throughout the organization
• Partner with leadership to prioritize investments and sequence work appropriately
• Introduce structure to decision-making, balancing immediate needs with longer-term improvements
• Ensure technology efforts are aligned with organizational goals, resources, and capacity
• Oversee the performance and evolution of public, member-facing platforms
• Improve key user experiences such as joining, event registration, and payments
• Work closely with internal teams to identify needs, gaps and implement improvements
• Ensure systems support the global organization staff effectively
• Streamline tools and processes so they are easier to use and maintain
• Provide guidance and documentation that promotes consistency without adding unnecessary complexity
• Support more aligned workflows across membership, events, and financial operations
• Maintain a stable, secure, and well-supported technology environment
• Oversee cybersecurity practices, data protection, and risk management
• Manage vendor relationships and contracted service obligations to AMCA, ensuring accountability for delivery and performance