Director, Healthcare

About This Role

Directing custom research with pharmaceutical, biotech, medical device manufacturers, and technology companies is the core of this role, spanning the entire project lifecycle from early strategy to product launch and optimization. This position is for an experienced market research professional with strong leadership and client development skills.

Responsibilities

• Be responsible for the actions and activities of the team (with Medtech management)
• Develop existing client development plans (with Medtech management)
• Resolve problems and take ownership of results
• Direct complex projects and higher-value work, displaying well-developed research skills, knowledge, and thought
• Generate meaningful insights from research data to add real value to the client
• Use advanced research techniques and apply them appropriately
• Maximize opportunities for client contact and take a lead role; measure to be set through review process (relationship building and seeking repeat and new business wins, including numerous targeted account face-to-face meetings per year)
• Challenge and mentor junior staff in research skills and their career development
• Recruit key skills and ensure operational efficiency of Department is maintained at all times
• Conduct performance reviews and design staff development plans for the team (with business area Director)
• Carry out appropriate performance management activities
• Keep abreast of current trends within healthcare and major Medical Device and Diagnostics companies
• Handle several different projects at once, ensuring time, budget, and profitability requirements are met
• Produce outputs and research that are of high quality and consistent with agreed outputs
• Produce proposals that meet and where possible exceed the brief requirements
• Ensure all questionnaires facilitate strong data collection capability
• Provide accurate analysis and interpretation of data
• Liaise professionally and effectively with the Operation departments to ensure we deliver what we say we will
• Manage the effective interface between the business area and Operations and Corporate functions and external suppliers
• Promote teamwork in the business area, Division, and across Ipsos

Requirements

• At least 6 years of strong Market Research experience and good application of knowledge
• Solid experience in questionnaire design, table specifications, and project management
• Experience directly managing a team and projects
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Good communication skills, written and oral