Director, Global Solutions - Head of Healthcare Sales

About This Role

Directing Global Payments Solutions (GPS) Sales coverage for the Healthcare sector is the core of this role, which involves shaping and delivering revenue ambitions through an effective calling plan and disciplined execution. The role coordinates closely with Global Relationship Bankers to provide joined-up coverage for internationally focused customers, strengthening corridor connectivity to unlock cross-border opportunities and ensure referrals convert into outcomes. This opportunity suits a leader who can manage a well-run pipeline, foster strong collaboration across product and delivery teams, and provide sustainable solutions that meet customer needs.

Responsibilities

• Shape and deliver the Healthcare GPS sales plan, including an effective calling strategy to meet revenue ambitions
• Coordinate coverage with Global Relationship Bankers to provide consistent client engagement across the bank
• Strengthen corridor connectivity to progress cross-border opportunities and improve international referral outcomes
• Research external markets and competitors to identify differentiation and value aligned to HSBC strategy
• Promote sustainable solutions that match customer needs across GPS products and services
• Deepen customer insight by gathering information from multiple sources to shape HSBC's approach
• Manage large and complex sales across multiple products and services from pipeline to close within agreed timescales
• Partner with virtual teams across Product, Implementation, Operations, Risk, Legal, Compliance, and Pricing to deliver coordinated client outcomes and governance

Requirements

• Global Payments Solutions (cash management) experience and strong knowledge of relevant products and services
• Corporate sales and relationship management experience to identify needs and build solutions across a broad product set
• Corporate payment card knowledge to support discussions and solution design where relevant
• Ability to interpret economic, cultural, procedural, and regulatory factors affecting customers in local and international financial services
• Ability to evaluate customer requirements and translate them into commercially viable and sustainable solutions
• Influencing and objection-handling skills to progress deals towards closure while protecting long-term relationships
• Ability to communicate complex information clearly to varied audiences in both written and verbal formats
• Ability to identify risks and take appropriate steps to mitigate and manage them in partnership with stakeholders

Benefits

• Tailored professional development opportunities
• Robust Wellness Hub
• Welcoming and inclusive work environment