Director, Facilities Management

About This Role

Directing facilities management provides strategic leadership and oversight for all facilities operations, capital projects, maintenance services, and safety and security programs across SAC Health locations. This position ensures that clinic facilities are safe, compliant, efficient, and fully operational to support patient care and organizational objectives. The Director leads the Facilities Project Management, Maintenance, and Safety & Security teams, driving performance, regulatory compliance, risk mitigation, and continuous improvement initiatives.

Responsibilities

• Provide strategic leadership for all facilities operations across clinic locations, ensuring at least 98% operational readiness of buildings, infrastructure, and critical systems annually
• Oversee facility capital improvement and renovation projects, ensuring 90% or more of projects are completed on time and within approved budget and scope
• Develop and manage the Facilities Department budget, maintaining annual expenditures within ±3% of approved budget while identifying and achieving measurable cost-saving opportunities
• Direct maintenance operations and preventive maintenance programs, achieving completion of 95% or more of scheduled preventive maintenance activities by established due dates
• Monitor and improve facility work order performance, ensuring 90% or more routine work orders are completed within established service-level agreements (SLAs) and maintaining customer satisfaction scores of 4.5/5 or greater
• Ensure compliance with all applicable healthcare, OSHA, fire/life safety, environmental, and regulatory requirements, maintaining zero major compliance citations during inspections and audits
• Lead Safety & Security programs to reduce workplace incidents, security events, and preventable injuries by achieving annual safety performance goals and maintaining completion of 100% required safety corrective actions
• Establish and monitor facility risk management and emergency preparedness programs, conducting a minimum of two organization-wide emergency drills annually and achieving compliance with emergency response standards
• Develop and manage vendor and contractor relationships, ensuring vendor performance compliance with contractual obligations, service standards, and safety requirements
• Create and report key performance indicators (KPIs) for facilities operations, including maintenance response times, project delivery, compliance metrics, safety incidents, and budget performance, providing quarterly executive reports with actionable improvement plans
• Travel to other SACH clinics and offices as necessary
• Other duties as assigned by department leadership

Requirements

• Bachelor's degree in Facilities Management, Engineering (Mechanical, Electrical, Civil or Industrial), Construction Management, Architecture, Business Administration or Healthcare Administration, or a related field, or equivalent combination of relevant education and experience may be considered