Director, Design

About This Role

Directing and evolving the organization's design function is the core of this role, delivering high-quality, client-centric creative experiences that strengthen the brand and support business and marketing objectives. Reporting to the VP, Creative & Brand, you will lead a multidisciplinary team while shaping the future of the design organization through talent development, creative innovation, operational excellence, and AI-enabled transformation.

Responsibilities

• Lead and inspire a multidisciplinary team of designers, fostering creativity, collaboration, accountability, and continuous learning
• Translate brand and creative strategy into scalable, high-quality design solutions across digital, omnichannel, and marketing experiences
• Coach and develop designers across all levels, establishing career pathways, development plans, and future leadership opportunities
• Shape the future design workforce by identifying capability gaps and developing skills across emerging disciplines such as creative strategy, content design, design specialization, and AI-enabled creative production
• Lead the adoption of AI-powered tools and workflows to improve creative productivity, scalability, automation, and effectiveness while maintaining brand and quality standards
• Oversee creative operations, including resource allocation, capacity planning, prioritization, workflow optimization, and project delivery
• Partner with Marketing, Communications, Product Marketing, Sales Enablement, and other stakeholders to translate business priorities into effective creative strategies
• Serve as a strategic partner to the VP, Creative & Brand on workforce planning, organizational capability, technology adoption, and creative operations
• Champion brand stewardship and governance through design systems, templates, component libraries, and scalable creative standards
• Drive innovation and continuous improvement while ensuring the design organization remains agile and prepared for evolving business, technology, and marketing demands

Requirements

• 15+ years of progressive experience in design, creative services, brand marketing, or a related field, including 10+ years leading creative teams
• Proven experience leading diverse, multidisciplinary teams and developing talent across varying levels of experience and specialization
• A strong track record of building high-performing teams, developing future leaders, and evolving organizational capabilities
• Experience leading teams through change, transformation, or operating model evolution within a corporate marketing, agency, or internal creative environment
• Strong creative judgment and expertise in design principles, visual communication, storytelling, brand systems, and creative strategy
• Demonstrated experience with creative operations, including workflow management, resource planning, capacity management, and process optimization
• Strong strategic thinking, business acumen, workforce planning, and the ability to influence senior stakeholders
• Experience implementing AI-powered creative tools, workflow optimization, automation, or creative enablement technologies
• Advanced proficiency with Adobe Creative Cloud and familiarity with modern design, collaboration, project management, and resource planning platforms
• Strong understanding of generative AI, prompt design, automation, and emerging creative technologies
• Exceptional communication, presentation, problem-solving, and decision-making skills, with the ability to navigate ambiguity and competing priorities
• A passion for developing people, embracing innovation, and preparing design organizations for the future

Benefits

• Opportunity to shape the future of a global design organization and influence how creative work evolves
• Ability to build and develop a high-performing, multidisciplinary design team and future creative leaders
• Opportunity to lead the adoption of AI and emerging technologies across creative workflows and production
• Opportunity to influence workforce strategy, career pathways, organizational capabilities, and the future skills of the design function
• Highly strategic role partnering with senior leadership and cross-functional teams across Marketing and the broader organization
• Opportunity to balance creative excellence with operational efficiency, scalability, innovation, and measurable business impact
• Ability to modernize design practices, processes, tools, and technologies to meet the changing needs of modern marketing
• Thoughtfully designed benefits package that supports physical, emotional, and financial wellbeing
• Variable and commission compensation opportunities for eligible roles
• Vacation entitlement and paid time off

About the Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are key components of its corporate culture. It partners with highly regarded companies worldwide, tackling complex issues and contributing to projects that shape the future of digital transformation. OpenText is AI-First, Future-Driven, and Human-Centered, with AI at the heart of everything it does, powering innovation, transforming work, and empowering digital knowledge workers.