Director, Clinical Training

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose:
Direct and oversee all training activities, including training assessment and evaluation, material development, and training facilitation. Partner with subject matter experts to develop relevant training programs that may utilize different instructional practices. Lead the development and implementation of appropriate training curriculum across the business unit. Conduct trainings as applicable.

• Develop specific learning and development initiatives to blend technical, business and cultural responsibilities by focusing on succession planning, career development and performance management
• Conduct gap analysis in an effort to identify organization effectiveness issues. Make recommendations for improvement through the use of specific training and development programs
• Confer with appropriate management and staff to gain knowledge of work situations, processes, regulations, business initiatives and technologies in order to develop appropriate training programs/materials
• Oversee and coordinate training efforts to meet training demands
• Collaborate with Human Resources to assist with the delivery of New Employee Orientation, on-boarding training and employee development
• Oversee online interactive training initiatives from development to facilitation
• Analyze and evaluate training effectiveness and ROI and provide reports and recommendations to management
• Identify and implement cost savings while maintaining effective training programs
• Oversee the auditing of team results, identify gaps in training and implement improvements in training programs
• Determine appropriateness of contracting with outside vendors to accomplish the organization’s training goals and objectives
• Develop comprehensive training calendar for internal offering and maintain a library of external resources
• Ability to travel

Education/Experience:
Bachelor’s degree in related field or equivalent experience. 7+ years of training experience, preferably in a managed care or insurance environment. Familiarity with computer based training tools and other technology based training platforms. Knowledge of training methodologies, adult learning styles, and evaluative methodologies in measuring impact on organization and ROI of training expenditures.

Highly Preferred
Current licensure as an RN, LPN, Social Worker, or other licensed clinical healthcare professional.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.