Director, Client Sales & Insights

About This Role

This role involves partnering with clients to align Circana's solutions, data, and analytics with their business goals, delivering actionable insights that drive measurable outcomes. The position works closely with clients and internal stakeholders to translate business challenges into analytical approaches and to identify and close opportunities for ad hoc projects. In addition to managing and contributing to end-to-end insight delivery, this individual will support the team on complex analyses and help drive best practices across measurement, storytelling, and client engagement. The role also represents the Client Insights team internally and externally, contributing to product discussions and helping develop tailored reporting solutions, including Unify+, for a key Circana client.

Responsibilities

• Drive client growth by identifying and pursuing opportunities to expand client relationships, aligning Circana's data and software solutions with their strategic goals
• Deliver insight-led solutions by translating complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes
• Manage the sales cycle, including prospecting, needs assessment, solution development, negotiation, and closing
• Collaborate cross-functionally with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success
• Maintain industry expertise by staying current on trends in CPG to position Circana as a thought leader and trusted advisor
• Build strategic relationships and maintain strong relationships with key stakeholders across client organizations

Requirements

• Effectively present solutions, delivering tailored, compelling solutions that align with customer needs and drive action
• Know the buying influences, identifying key decision-makers and understanding their motivations and influence
• Manage buyer indifference, recognizing and exploring customer hesitation to uncover new needs or opportunities
• Understand customer needs, operating as a recognized expert to articulate customer needs in the customer's business language and business context
• Be resilient, bouncing back from setbacks with composure and positivity, and helping others stay productive during tough times
• Manage ambiguity, staying focused and calm in uncertain situations and guiding others through change

About the Company

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Its predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth, powered by six decades of expertise and an expansive, high-quality data set. Circana is a global company dedicated to fostering inclusivity and belonging, and is Certified™ by Great Place To Work®.