Direct Support Professionals at InCommunity help individuals with intellectual and developmental disabilities live safe, healthy, and joyful lives within their communities. This role involves providing respectful support, encouraging engagement, and promoting overall well-being while upholding the organization's mission and values.
Responsibilities
Interact with individuals respectfully and with awareness of both verbal and nonverbal communication
Encourage and assist individuals in participating in home and community activities that reflect their interests and choices (e.g., dining out, shopping, sports, church, social groups)
Support individuals in identifying and working toward personal goals based on their Individual Support Plans (ISPs)
Teach and assist with activities of daily living (ADLs), such as cooking, cleaning, and personal hygiene
Promote positive relationships between individuals, their families, and friends, including helping coordinate visits and participation in special events
Respect and support individuals’ personal and family religious or spiritual practices and choices
Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone at all times
Maintain a safe and comfortable home environment, assisting individuals in making personal choices (e.g., TV, music, or activities)
Safely transport individuals, following all company and regulatory safety procedures
Read and follow each individual’s ISP, medical protocols, and communication logs
Monitor and document individuals’ daily activities, health concerns, and behavioral changes accurately
Support personal hygiene, grooming, and dressing according to each person’s needs and preferences
Observe for changes in health status and promptly report concerns to supervisors or nursing staff
Follow medical instructions, medication guidelines, and treatment plans as directed
Accompany individuals to medical appointments, ensuring effective communication between individuals and healthcare providers
Provide physical assistance as needed, including using mechanical lifts or other equipment safely
Follow all safety and emergency procedures, including evacuation drills
Maintain clear walkways and exits; remove snow or debris when necessary
Know how to use emergency equipment such as fire extinguishers and alarms
Use adaptive and medical equipment properly as trained
Assist with meal planning, grocery shopping, food preparation, and cleanup
Prepare meals according to menus, nutrition guidelines, and individual dietary needs
Encourage family-style meals and positive mealtime conversation
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Follow all food safety and labeling procedures
Maintain a clean, organized, and safe home environment
Complete assigned cleaning checklists and laundry duties according to standards
Keep company vehicles clean, fueled, and properly documented
Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities
Communicate effectively and respectfully with coworkers, both verbally and in writing
Collaborate as a team to ensure consistent, quality care for individuals
Demonstrate flexibility and cooperation during emergencies or unexpected situations
Maintain confidentiality and refrain from gossip or sharing sensitive information about individuals, staff, or the company
Be punctual and prepared to begin your shift on time
Remain on duty until properly relieved by another staff member
Follow company attendance and scheduling policies
Stay awake and alert throughout overnight shifts
Follow the Overnight Shift Checklist, including safety, cleaning, and documentation tasks
Check on individuals at designated times, providing assistance as needed
Support morning routines when applicable
Follow health-related protocols and contact supervisors with any concerns
Complete assigned household duties before shift end
Requirements
High school diploma or equivalent preferred
At least six (6) months of experience in developmental disabilities, mental health, or aging services preferred
Personal or volunteer experience supporting individuals with disabilities may be considered
Must possess a valid driver’s license and meet company driving standards, if applicable
Frequent standing, walking, bending, reaching, and lifting are required throughout the shift
Must be able to assist individuals with mobility needs, including transferring in and out of wheelchairs, beds, and vehicles using proper lifting techniques or mechanical lifts
May need to lift or move items or individuals weighing up to 25 pounds (occasionally more with team assistance or mechanical support)
Must be able to perform household tasks such as cleaning, laundry, meal preparation, and light maintenance duties
Must be able to respond quickly and effectively in emergency situations, including fire drills, medical incidents, or behavioral interventions
Visual and auditory acuity is required to ensure the safety and well-being of individuals and to observe changes in behavior or health
Position requires the ability to safely operate a motor vehicle, if assigned to transport individuals
Important Details
Schedule: Work schedules may include evenings, weekends, holidays, and overnight shifts based on the needs of the individuals supported
Supervisory responsibilities: This position has no supervisory duties
About the Company
InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. They offer a culture of integrity, service, and respect for the dignity of every individual.
