About the role
Turn Complex Insurance Commissions Into Clear Financial Records
Reliable insurance operations depend on accurate billing, timely reconciliations, and well-managed carrier relationships. The Direct Bill Specialist strengthens financial performance by overseeing direct bill transactions, resolving account discrepancies, and maintaining precise records across insurance systems. Make a measurable impact on accounting efficiency while building a long-term global career with Emapta, designed for top 1% talent seeking stability, growth, and premium opportunities.
Snapshot
- Employment Type: Full-time
- Work Setup: Permanent Work From Home
- Shift: Night Shift, Weekends Off
Benefits
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize your earnings
- Fixed weekends off
- Permanent WFH arrangement
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- 20 days of annual leave, plus a K-15 allowance in accordance with local regulations
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
- Degree in Accounting, Finance, Business, or a related field
- Previous experience in insurance accounting, agency accounting, or direct bill processing
- Experience using Applied Epic or a similar insurance agency management system
- Proficiency in account reconciliation and financial recordkeeping
- Proficiency in Microsoft Office, particularly Microsoft Excel
- Strong analytical and problem-solving skills
- Strong organizational and time-management skills
- Ability to maintain confidentiality when handling sensitive financial information
Responsibilities
- Manage and monitor direct bill accounts and insurance carrier transactions.
- Review carrier statements, invoices, and account activity for accuracy.
- Process and reconcile direct bill payments, premiums, commissions, and adjustments.
- Research and resolve billing discrepancies, unapplied cash, and account variances.
- Coordinate with insurance carriers regarding billing inquiries, payment statuses, and account issues.
- Communicate with clients, producers, and internal teams regarding billing inquiries.
- Maintain accurate billing records, transaction histories, and supporting documentation.
- Assist with month-end reconciliations and accounting close activities.
- Monitor outstanding balances and follow up on unresolved billing items.
- Process refunds, adjustments, and other billing-related transactions.
- Record transactions accurately in Applied Epic and relevant accounting systems.
- Support audits by preparing requested documentation and reports.
- Follow company accounting procedures, internal controls, and insurance industry requirements.
- Identify opportunities to improve billing accuracy, processes, and efficiency.
About the Client
Our client is a growth-focused insurance agency recognized for delivering comprehensive coverage solutions and responsive service to individuals and businesses. Supported by experienced professionals and strong carrier relationships, the organization simplifies insurance decisions while protecting what matters most to its customers. Its commitment to integrity, personalized guidance, and operational excellence has driven continued expansion across diverse markets. Employees gain exposure to a high-performing environment where collaboration, innovation, and customer-focused service contribute to lasting success and meaningful industry impact.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.
Apply now and experience the difference!
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