About the role
About the Role
We're hiring a Digital Product Owner to support Client’s Subscription Self-Serve initiative — a foundational program enabling customers to complete the entire subscription lifecycle (selection, upgrade, payment, cancellation & renewal) directly within Client, without dealer intervention.
You'll work closely with a Lead Product Owner in a tight-knit team of 4, helping drive 2026 roadmap commitments across billing integration, payment enablement, UI/UX redesign, role-based access, catalog sync, regulatory compliance, and multi-market readiness.
What you’ll do:
- Support customer journey mapping and requirements design across purchase, upgrade, billing & cancellation workflows.
- Help prioritize the product backlog and collaborate with engineering, UX, billing, DSP integrations & regional teams.
- Create scalable models for direct-bill customers and multi-payment options.
- Use analytics and Voice of Customer insights to optimize user flows and drive subscription growth.
- Support pilot deployments and phased expansion to new customer groups and asset types.
Required Qualifications
- Bachelor's degree + 2–4 years of product owner experience
- — OR —
- 7+ years of hands-on product ownership experience (no degree required).
- Experience in agile environments with frequent iteration cycles.
- Ability to analyze complex situations, propose solutions & drive decisions with stakeholder input.
What We’re Looking for
- Cross-functional product collaboration
- User story & acceptance criteria writing
- Technical writing for product requirements
- Agile / iterative delivery mindset
- Deep user-centric product thinking
- Equipment management knowledge (a plus)
- Strong stakeholder communication
- Analytical & decision making ability
About us:
Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.
Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.
We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.
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