About the role
Job Purpose
Serve as the corporate digital marketing resource for divisions.
ESSENTIAL FUNCTIONS:
**General Duties &**Responsibilities
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Serve as the corporate digital marketing resource for divisions utilizing outside agencies for Google Ads, Meta advertising and related digital media.
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Evaluate agency campaign performance and identify opportunities to improve lead generation, cost efficiency, targeting and conversion.
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Review Google and Meta campaign strategy, including keywords, search terms, geographic targeting, audiences, creative, messaging, landing pages and community-level positioning.
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Partner directly with division marketers to understand community priorities, sales needs, target buyers, competitive positioning and community USPs.
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Translate those insights into actionable recommendations for agency partners.
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Analyze campaign performance using GA4, HubSpot, Google Ads, Meta and other available reporting sources, with an emphasis on performance beyond platform-reported leads.
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Identify underperforming campaigns and work with divisions and agency partners to develop optimization plans.
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Provide creative and copy recommendations based on campaign performance, buyer behavior and community positioning.
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Develop creative briefs and route requests to internal graphic designers and/or agency partners
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Identify trends and opportunities across divisions, communities, channels and campaigns.
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Partner with internal teams and agency partners to improve tracking, attribution and reporting.
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Monitor organic search performance and identify SEO opportunities.
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Participate in BrightEdge strategy and performance reviews and translate SEO insights into actionable recommendations.
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Evaluate landing pages and website content for SEO, conversion and campaign alignment.
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Help divisions understand the relationship between paid search, organic search, website behavior, HubSpot leads and sales activit
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Participate in recurring marketing calls with all 19 divisions.
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Help divisions evaluate agency recommendations.
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Identify successful strategies across markets and help scale best practices to other divisions.
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Partner with corporate marketing leadership, division marketing teams, graphic designers and agency partners to move recommendations into execution
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Manage and monitor the corporate Facebook and Instagram accounts through Sprout Social.
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Monitor public comments and private messages and respond or escalate as appropriate.
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Maintain consistent brand voice, messaging and social media best practices across corporate channels.
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Identify customer service or reputation concerns and route them to the appropriate internal or division team for follow-up.
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Support corporate organic social content, including copy recommendations, content optimization and engagement strategy.
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Monitor corporate social performance and identify opportunities to improve reach, engagement and content effectiveness.
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Develop and publish blog and digital content as needed.
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Create how-to guides, training materials and process documentation for digital marketing tools and workflows.
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Provide backup support for Yext community setup.
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Coordinate with internal teams, divisions and vendors on digital marketing initiatives.
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Support ongoing improvements to corporate digital marketing processes, reporting and technology.
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Assist with vendor/platform administration and access as needed.
Qualifications
- 5+ years of digital marketing experience, preferably in a multi-location, franchise, real estate, homebuilding or similarly decentralized organization.
- Strong working knowledge of Google Ads and Meta Ads Manager.
- Strong GA4 knowledge.
- Strong understanding of HubSpot reporting, attribution, lifecycle stages and lead-source analysis.
- Understanding of SEO strategy and organic search performance.
- Ability to evaluate agency campaign performance and challenge or validate agency recommendations.
- Experience interpreting digital marketing KPIs including CPL, CPC, CTR, conversion rate, engagement, traffic quality and downstream lead performance.
- Ability to turn analytics into specific, actionable marketing recommendations.
- Strong copywriting and creative judgment.
- Ability to communicate with both marketing professionals and non-digital stakeholders.
- Experience working across multiple markets, locations or business units
- Some travel may be required
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