About This Role
This consulting role involves supporting insurance companies with their digital transformation projects, working on strategic and digital initiatives for leading players in the insurance world. The consultant will focus on areas such as Life, Non-Life, and Employee Benefits/Healthcare, contributing to the digitalization of core processes within the insurance sector.
Responsibilities
- Work on strategic and tactical projects within the insurance sector, where customer focus, innovation, and technology converge
- Contribute to the digitalization of core processes within the insurance sector, such as claims management, policy management, customer onboarding, or claims processing, to facilitate collaboration between different stakeholders
- Translate a strategy into a target operating model
- Develop a digital customer zone or mobile app for insured parties and various distribution channels
- Integrate artificial intelligence into fraud detection or risk analysis
- Optimize and automate claims processing and back-office processes
- Implement new regulations in existing systems
- Collaborate closely with the client to outline concepts, map customer journeys, identify and document business requirements, and guide the development team during implementation
- Facilitate from ideation to design within complex insurance environments where products, customer experience, IT, legislation and compliance come together
- Contribute to Harmony's insurance expertise, share insights on market trends, and help strengthen the company's impact in the sector
Requirements
- Master's degree
- At least 3 years of experience in consultancy within the insurance sector
- Strong in business analysis, customer experience, and project management
- Pronounced customer-centered mindset
- Analytical, tech-savvy, and solution-oriented thinking
- Team player who easily takes initiative and is a good listener
- Fluent in Dutch, English, and French
Benefits
- Challenging projects with top insurers and niche players
- Opportunity to actively build the insurance community, where knowledge sharing around trends is central
- Flat structure, short communication lines, and an informal, pleasant team atmosphere
- Targeted coaching and training to further develop as a professional
- Entrepreneurial culture with short lines and room for initiative
- Attention to well-being and a healthy work-life balance
- Attractive salary package with mobility solutions and customized extra-legal benefits
Important Details
- Work format: hybrid, with projects mainly within the banking sector around Brussels and Antwerp, combined with working from home or presence at offices in Diegem or Hasselt