About the role
Digital Delivery Specialist
Location: Chicago, IL or Louisville, KY
Travel: Up to 20%
Overview
This role supports Major Oil and Gas clients Mobility & Convenience business by acting as
the bridge between retail operations and technology teams. The focus is ensuring store
technology solutions deliver business value across POS, loyalty, payments, inventory,
pricing, reporting, and back-office operations.
The person will work closely with Operations, Product, Technology, Support, Field Teams,
and vendors to gather requirements, support testing, coordinate deployments, and drive
continuous improvement initiatives.
Responsibilities
• Partner with Operations and Technology teams to translate business needs into
technology solutions.
• Gather, analyze, prioritize, and document business and functional requirements.
• Support retail systems including:
o POS
o Loyalty
o Payments
o Pricing
o Inventory
o Reporting
o Back-office systems
• Conduct functional analysis and assess impacts across integrated platforms.
• Support end-to-end business process improvement initiatives.
• Lead business validation activities for technology releases.
• Create and execute:
o UAT
o Regression Testing
o End-to-End Testing
o Business Readiness Assessments
• Manage defect resolution with QA and development teams.
• Support release readiness and business signoff.
• Participate in store pilots, deployments, cutovers, and go-live activities.
• Support field teams during implementation and stabilization periods.
• Monitor post-deployment business performance and identify improvement
opportunities.
Desired Background
• 8+ years supporting business analysis, retail technology, digital delivery, or store
operations initiatives.
• Experience working across business, product, technology, and vendor
organizations.
• Strong requirements gathering and process mapping experience.
• Experience supporting UAT, deployments, and operational readiness activities.
• Retail technology experience preferred.
• GK POS
• PDI
• Verifone
Nice to Have Tools & Technologies Skills:
Payments
• Verifone
• Fiserv
• Worldpay
• Chase Paymentech
• NCR payment solutions
Loyalty
• Loyalty platforms
• Customer rewards systems
• Mobile app integrations
• Customer identity systems
POS
• GK POS
• NCR
• Self-checkout
• Transaction processing
• Fuel transaction systems
Retail Operations
• Inventory systems
• Promotion engines
• Pricing systems
• Back-office retail platforms
Millions of jobs, with real people getting hired every day
Questions, answered
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at NES Fircroft was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.