About the role
Job Summary
We are seeking an experienced Salesforce DevOps / Release Engineer to manage end-to-end Salesforce releases, CI/CD automation, environment management, and production support. The ideal candidate will have strong expertise in Copado, Salesforce DX, Git, Jenkins, Azure DevOps, and Salesforce deployment best practices.
Location: Bangalore, Karnataka, India
Responsibilities
- Lead release planning, validation, deployment, production cutovers, and post-deployment support across Dev, QA, UAT, and Production environments.
- Design, implement, and optimize CI/CD pipelines for Salesforce metadata, code, configurations, and Vlocity/OmniStudio components.
- Manage Copado user stories, commits, validations, promotions, back-promotions, deployment pipelines, and release governance.
- Define and enforce Git branching strategies, pull requests, code reviews, tagging, and version-control standards.
- Resolve deployment failures, merge conflicts, test-class errors, metadata dependencies, and environment synchronization issues.
- Manage sandbox strategy, org refreshes, post-refresh configurations, back-promotions, and environment alignment.
- Coordinate code freezes, defect prioritization, release communications, go-live activities, and hotfix deployments.
- Build release dashboards, deployment reports, audit documentation, and release runbooks.
- Collaborate with developers, QA teams, architects, product owners, and business stakeholders.
- Train development and QA teams on Copado, Git workflows, and deployment troubleshooting.
Requirements
- 8+ years of experience in Salesforce DevOps, release management, CI/CD engineering, or Salesforce administration.
- Strong hands-on experience with Copado and Salesforce CI/CD pipeline implementation.
- Strong knowledge of Salesforce CLI, Salesforce DX, Metadata API, source-format deployments, and deployment validation.
- Experience with Git, GitHub, Bitbucket, Gerrit, Azure Repos, branching strategies, and merge conflict resolution.
- Experience managing Salesforce sandboxes, environment strategy, refreshes, deployments, and production releases.
- Experience supporting Sales Cloud, Service Cloud, Experience Cloud, Salesforce CPQ, and Vlocity/OmniStudio.
- Strong troubleshooting, documentation, communication, and stakeholder-management skills.
Technical Skills
- Copado, Gearset, Flosum, Salesforce DevOps Center, Opsera.
- Jenkins, Kokoro, Azure DevOps, AWS CodePipeline, CodeBuild, and CodeCommit.
- Salesforce CLI, Metadata API, Change Sets, Workbench, Salesforce Inspector, and Data Loader.
- Vlocity: IDX Workbench, OmniScripts, DataRaptors, Integration Procedures, and FlexCards.
- AWS EC2, IAM, S3, RDS, VPC, Ansible, Docker, and Shell scripting.
- SonarQube, PMD, static code analysis, Salesforce Reports, and Dashboards.
- Jira, Agile/Scrum, and Kanban.
Preferred Qualifications
- Salesforce Administrator and Copado certifications.
- Gearset, Flosum, or Opsera certifications.
- Experience with Jenkins Groovy scripting, Maven, Nexus Repository Manager, and AWS automation.
- Experience supporting secure, regulated, or audit-driven Salesforce release environments.
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