Devops Engineer (Location: Mumbai)
Worldline
About the role
About the Role:
As a Senior DevOps Engineer, you will be responsible for designing, deploying, and maintaining scalable, high-performance, and fault-tolerant infrastructure for messaging, caching, and log management platforms. You will drive automation, system reliability, and observability while ensuring 99.9% uptime across critical production environments. Working closely with development and operations teams, you will enable seamless deployments, optimize performance, and support business-critical applications at scale.
Key Responsibilities:
- Design, deploy, and manage highly available RabbitMQ clusters and Redis (Standalone/Cluster) environments.
- Administer and optimize the ELK Stack, including Elasticsearch, Kibana dashboards, visualizations, and alerting.
- Monitor and enhance system performance by optimizing message queues, Redis memory utilization, Elasticsearch indexing, and search efficiency.
- Troubleshoot and resolve production issues related to queue congestion, memory exhaustion, log ingestion bottlenecks, and system performance.
- Conduct Root Cause Analysis (RCA) and prepare post-incident reports.
- Participate in Disaster Recovery (DR) drills and ensure operational readiness.
- Maintain process documentation and support periodic audits.
- Manage incidents, changes, and service requests through ticketing tools.
- Coordinate with product, development, and support teams to drive issue resolution and deployment success.
Required Qualification:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 68 years of hands-on DevOps/Infrastructure experience.
- Strong expertise in Redis administration and performance tuning.
- Hands-on experience with RabbitMQ and message queue management.
- Strong knowledge of ELK Stack (Elasticsearch, Logstash, Kibana) or equivalent monitoring/log management platforms.
- Proven experience in incident management within SLA-driven production environments.
- Strong analytical, troubleshooting, and Root Cause Analysis (RCA) capabilities.
- Experience collaborating with development teams on deployments and environment-related issues.
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