Desktop Support Technician
NTT DATA
RemoteFull timeMid level$53,000-$72,000Posted today
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NTT DATA
This Desktop Support Technician role involves ensuring the smooth daily operation of technology applications and equipment by identifying, researching, and resolving technical problems. The technician provides deskside assistance, offers knowledge transfer to end-users, and performs scheduled installations and cancellations. This position suits an individual who can provide quality level II support with a high degree of customer satisfaction and technical knowledge.
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NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. The company is committed to accelerating client success and positively impacting society through responsible innovation. NTT DATA is one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services. Its consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, NTT DATA has experts in more than 50 countries and offers clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. The company hires locally to NTT DATA offices or client sites whenever possible to provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. NTT DATA is committed to staying flexible and meeting the evolving needs of both its clients and employees.