About This Role
This Designer role provides consultative design services to customers, building lasting relationships and brand loyalty. The core of the job involves meeting with customers, understanding their project needs, educating them on project requirements, and creating design concepts that align with their personal style, lifestyle, and budget.
Responsibilities
- Greet store customers in a helpful manner and support store design walk-in needs
- Schedule design appointments for existing and potential customers
- Develop clientele through networking, referrals, and in-store leads
- Provide tile, wood, stone, and accessories advice to homeowners, interior designers, and builders for residential and commercial projects
- Design and sell complete, functional, and aesthetically appealing solutions
- Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness, and follow-up
- Maintain consistent and concise communication to customers and others
- Proficiently and consistently use company communication tools and emails
- Collaborate, partner, and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
- Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
- Engage in current and emerging design trends in your market
- Understand and utilize design applications such as Salesforce, proprietary Online Design Appointment Scheduler, and MyProject
- Perform other duties as assigned
Requirements
- Minimum of one (1) year of interior design experience or prior retail/sales experience
- Proficient in basic mathematical skills
- Self-motivated and able to multi-task in a fast-paced environment
- Excellent verbal, written, and interpersonal skills
- Basic computer knowledge, including Microsoft Office suite
Nice to have:
- Degree in Design
- Knowledge of hard surface flooring
Benefits
- Bonus opportunities
- Career advancement opportunities at every level
- 401k with company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
- Paid vacation and sick time for eligible associates
- Paid holidays plus a personal holiday
- Paid Volunteer Time Off that starts on Day 1
Important Details
