Design Director

Design Director – Key Accounts & In-House Team

Company Overview:
We are one of the nation’s top suppliers of home décor: framed art, mirrors, and other wall décor items for the mass market. Our products are sold across the country in bed and bath shops, craft stores, discount chains and retail specialty stores. Founded over 30 years ago, the company has developed a reputation for supplying a complete line of attractive, high quality, and innovative wall décor offered at competitive prices.

Position Overview
The Design Manager is responsible for leading the in-house design team while overseeing all key client accounts. This role focuses on driving efficiency, improving workflows, and ensuring high-quality design output aligned with business goals. The Design Manager collaborates closely with sales teams to resolve challenges, guide creative direction, and strategically allocate resources based on account needs and growth opportunities.

Key Responsibilities

Team Leadership & Development

• Manage and mentor the in-house design team to ensure high performance and continuous growth
• Foster a collaborative, accountable, and solutions-oriented team culture
• Set clear expectations, provide feedback, and conduct performance evaluations

Design Operations & Process Improvement

• Develop and implement scalable processes to increase productivity and efficiency
• Identify bottlenecks and introduce workflow improvements to streamline output
• Establish best practices, standards, and quality control measures

Account Oversight & Strategy

• Oversee all key accounts, ensuring design deliverables meet client expectations and brand standards
• Align design strategies with client goals and business objectives
• Monitor account performance and adjust design resources accordingly

Cross-Functional Collaboration

• Partner with sales representatives to troubleshoot client issues and provide design solutions
• Act as a key liaison between design, sales, and other internal teams
• Support sales efforts with creative insights and problem-solving

Creative Direction

• Provide overall design direction to ensure consistency, innovation, and quality across projects
• Review and approve design work to maintain brand integrity and standards
• Stay current on design trends and bring fresh ideas to the team

Resource Allocation & Planning