About This Role
This Deputy Manager role focuses on managing the fulfillment process, including purchasing, inventory, and supplier performance. The position requires strong organizational skills and the ability to coordinate with various internal and external teams to maintain smooth operations and achieve key performance indicators.
Responsibilities
- Manage purchase orders, monitor deliveries, and coordinate with internal teams to ensure smooth operations
- Utilize Oracle ERP system for all business transactions and SCC (Supply Chain Connect) for collaboration with suppliers (PO Management, Promises & ASN)
- Manage inventory levels according to targets to achieve INR targets and turns
- Ensure suppliers perform at the desired level
- Manage logistics costs within budget
- Take improvement initiatives through CFT collaboration
- Review requisitions and convert them into purchase orders daily, ensuring zero aging over 3 days
- Resolve master data issues (ASL, SOB, Pricing) with Sourcing and place POs within 10 days for those cases, ensuring zero aging over 10 days for any reason
- Ensure PO acknowledgment and promise date from supplier through the SCC portal for 100% of POs within 2 working days, with zero exceptions; ASN all shipments
- Take complete ownership of assigned suppliers' performance, including OTD > 90%, OTP > 96%, zero documentation errors, 100% compliance of sharing quality documents with each shipment, and improving overall delivery performance
- Plan material pick-ups on time with the best route for cost and delivery timeline to meet production requirements
- Expedite delivery when there is a pull-in of demand, quality issue in parts (NCMR, DMR), or stock adjustment
- Share 2-month firm plus 4 to 18-month forecast (depending on lead time) with suppliers to plan long lead time parts and raw materials in advance
- Conduct regular meetings with cross-functional teams (Sourcing, SQE, QA, PPC, Operations) to resolve open issues and ensure delivery is not impacted
- Monitor inventory levels to prevent shortages or overstock and ensure given inventory targets (both in INR/M$ and turns) are achieved; take actions to control inventory
- Ensure sub-contract execution on time and aging is less than 30 days
- Ensure supplier stock and account reconciliation is performed quarterly, with zero aging issues over 90 days; close any tax or payment-related issues within 30 days
- Manage supplier relationships and resolve issues (damaged goods, incorrect shipments, invoice errors)
- Negotiate safety stock fill rate, contract terms, lead times, and service levels with suppliers; support localization of parts by Sourcing
- Support Sourcing plans such as make or buy, localization, transfer of technology projects, and dual sourcing
