Deputy Director

Duties

As a Deputy Director, you will:

• Serve as an expert on DHS and USCIS-wide electronic and non-electronic immigration records management matters.
• Lead data-driven analysis of Records Division internal operations, policies, and practices, recommendation, and design and implementation of solutions that improve customer-serving products and services, and organizational performance.
• Ensure compliance, monitoring and evaluation of records management practices and programs across multiple Department of Homeland Security (DHS) components.
• Plan and conduct evaluations or reviews of broad scope, difficulty, and complexity in unexplored records program areas of critical importance to the agency.
• Ensure execution of the organization's objectives, work plans, and work products/services in support of its priorities and goals.

Qualifications

GS-15: You qualify at the GS-15 level you must possess one (1) year of specialized experience, which is equivalent to the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Managing a high-visibility program with nationwide impact.
• Leading the development and implementation of solutions to improve the effectiveness & efficiency of a major program or program segment and its operations.
• Leading the design, implementation & management of change initiatives.
• Communicating with senior management both verbally and in writing.

Please read the following important information to ensure we have everything we need to consider your application:
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please be clear and specific when describing your work history as we cannot make assumptions regarding your experience. Your application will also be rated and ranked among others based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
• Start and end dates for each grade/pay level if you've held a federal position.
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Federal Experience
If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.