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Deployment Engineer

Figure

RemoteFull timeMid levelPosted today
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About the role

Who you are

  • 3-5+ years of work experience in automotive or industrial automation/robotics integration, deployment, and development
  • Engineering degree
  • Excellent judgment and execution in high pressure situations
  • Ability to work with your hands on electro-mechanical systems
  • Experience with stakeholder management and customer success
  • Experience transitioning products from design to pilot to commercialization
  • Familiarity with project management software (Confluence, Jira, etc.)
  • Willingness to travel frequently to collect sites
  • Software validation experience
  • Experience with Linux, Python or coding languages

What the job involves

  • We are seeking a hands-on Deployment Engineer to join our TeleOperation team
  • In this role, you will serve as our first line of defense, managing technical challenges across our teleoperation system for robot data collection
  • You will bridge the gap between field operations and core engineering—troubleshooting daily technical blockers, driving root-cause analysis for recurring issues, and building scalable workflows
  • This role requires travel to active data collection sites across the country (regular travel across the Bay Area, and ~25% travel across the country)
  • Support engineering with deployment, serving as an on-site representative to reach development goals
  • Provide hands-on support to teleoperations team to unblock technical issues, communicate updates from engineers, teach troubleshooting techniques, and provide coaching
  • Execute robot commissioning and testing at the customer site, including tracking and analyzing collections, coding and debugging as necessary
  • Triage hardware and software issues as they appear, document learnings, and drive fixes to resolution across engineering teams
  • Plan and execute the logistics of deploying early-stage robotic systems to homes and apartments
  • Work with robot operators and technicians as the site lead, ensuring required work is completed and tools, spares, and equipment are available
  • Communicate clearly to engineers and leadership - Produce regular summaries of site health, recurring issues, and trends

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