Department Manager

About This Role

Leading shifts and ensuring a fast, accurate, and friendly customer experience is central to this management role. Department Managers also oversee specific areas like Training, Food Safety, Inventory Management, Guest Service, Kitchen operations, or People management, setting goals and delegating tasks to their teams.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience
• Manage assigned systems such as Training, Food Safety, and Inventory Management
• Set goals and delegate tasks to teams
• Follow up on tasks and report results to the team and other managers
• Ensure Crew and Managers deliver a great customer experience (for Guest Service Department Manager)
• Ensure sales promotions are executed well (for Guest Service Department Manager)
• Train all service staff in service procedures (for Guest Service Department Manager)
• Organize Front Counter, McCafé, and Drive-Thru areas for optimal service (for Guest Service Department Manager)
• Ensure the restaurant delivers great quality food to customers quickly (for Kitchen Department Manager)
• Ensure food is always safe (for Kitchen Department Manager)
• Control food costs (for Kitchen Department Manager)
• Train all kitchen staff in production procedures, including new menu items (for Kitchen Department Manager)
• Ensure the restaurant hires qualified crew (for People Department Manager)
• Train crew well and schedule them to meet restaurant sales and profit goals (for People Department Manager)
• Ensure Crew get off to a good start and are recognized and motivated (for People Department Manager)

Benefits

• College tuition assistance
• Valuable job training
• Retirement benefits

About the Company

This restaurant is owned and operated by an independent franchisee of McDonald’s USA, which holds a license to use McDonald’s logos and food products.