Department Manager

About This Role

Leading a department within a multi-million-dollar restaurant, this role drives brand success through exceptional leadership. The Department Manager ensures operational excellence, customer satisfaction, and team development within their assigned area, whether it's Guest Service, Kitchen, or People management.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience
• Manage assigned systems such as Training, Food Safety, and Inventory Management
• Set goals and delegate tasks to teams
• Follow up on tasks and report results to the team and other managers
• For Guest Service: ensure crew and managers deliver a great customer experience, sales promotions are executed well, service staff are trained, and front counter, McCafé, and Drive-Thru areas are organized for optimal service
• For Kitchen: ensure great quality food, food safety, controlled food costs, and trained kitchen staff in production procedures, including new menu items
• For People: ensure qualified crew are hired, trained well, and scheduled to meet sales and profit goals; ensure crew have a good start and are recognized and motivated

Requirements

• Previous managerial experience preferred, ideally within a restaurant, retail, or hospitality environment
• Positive team player
• Flexible schedule
• Passion to work in a fast-paced McDonald's environment
• Must be 18 years or older

Benefits

• College tuition assistance: $3,000 once a year for up to 4 years (qualify after 90 days) OR 100% paid online college tuition
• 401k + 4% matching
• Competitive PTO
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance

About the Company

Giaimo Management is a locally owned franchise operating 9 restaurants. JAG Pentagon LLC. d.b.a. Giaimo Management McDonald's is an independent franchisee of McDonald's Corporation.