Dental Office Manager

About This Role

Leading the day-to-day operations of a dental office is the core of this management role, supporting doctors and staff to develop the practice and provide an exceptional patient experience. The position suits a leader with strong communication and customer service skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and educating on treatment options, verifying insurance, and collecting payments
• Regularly review business results, manage profit and loss, and create strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Requirements

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred
• 2+ years of leadership/management experience, dental experience preferred
• Strong communication and customer service skills to deliver an exceptional experience
• Proven leadership abilities, relationship building skills, and team motivation
• Excellent multi-tasking and organizational skills

Benefits

• Healthcare Benefits (Medical, Dental, Vision)
• Paid Time Off
• 401(k)
• Employee Assistance Program

About the Company

Western Dental Services, Inc. is an Equal Opportunity Employer.