The Demand Planner leads the CPUS demand planning process, developing a robust, consensus-based demand plan that serves as the primary input for various planning functions and the Integrated Business Planning (IBP) process. This role involves close collaboration with multiple departments to align commercial expectations with operational capabilities and financial objectives, facilitating demand reviews, driving forecast accuracy improvements, and identifying risks and opportunities. This position is critical in supporting strategic decision-making by translating market intelligence, customer insights, and statistical forecasting into actionable demand plans that optimize service, inventory, and overall supply chain performance.
Responsibilities
Develop, maintain, and continuously improve CPUS demand forecasts across customers, product categories, and markets
Lead the monthly Demand Review process as part of the Integrated Business Planning (IBP) / S&OP cycle
Consolidate commercial inputs, market intelligence, customer insights, promotional plans, innovation activities, and historical demand patterns into a consensus forecast
Monitor forecast performance through key metrics including MAPE, Bias, Attainment, and Forecast Value Add (FVA)
Analyze deviations from plan and implement corrective actions to improve forecasting performance
Partner with Sales, Customer Service, Marketing, Finance, Supply Planning, and Operations to ensure alignment between demand, supply, and financial plans
Facilitate discussions regarding demand assumptions, risks, opportunities, and mitigation plans
Support executive decision-making by providing data-driven scenario analyses and recommendations
Ensure timely communication of significant demand changes impacting capacity, inventory, and customer service
Coordinate CPUS demand planning activities within the S&OP and IBP frameworks
Prepare and present demand planning results, risks, opportunities, assumptions, and recommended actions during Demand Review and Supply Review meetings
Drive adherence to planning calendar, governance standards, and demand planning processes
Support continuous enhancement of planning maturity, analytics, and decision-making capabilities
Analyze large volumes of data to identify trends, risks, opportunities, and demand drivers
Develop predictive and diagnostic analyses to improve forecast quality and business understanding
Evaluate customer demand behavior, inventory implications, and service-level impacts
Provide meaningful business insights and recommendations to support strategic and operational objectives
Act as a key user and subject matter expert for SAP IBP, reporting tools, and planning systems
Support implementation and enhancement of planning tools, dashboards, and reporting capabilities
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Identify opportunities to standardize, simplify, and improve demand planning processes
Participate in cross-functional projects supporting supply chain transformation and digitalization initiatives
Identify and quantify forecast risks and opportunities
Develop mitigation plans with commercial and supply chain stakeholders
Support scenario planning and sensitivity analysis to enable proactive decision-making
Incorporate supply constraints and business priorities into the final consensus demand plan
Support demand planning activities across CPUS customer groups and product categories
Understand North American market dynamics, customer buying patterns, seasonality, promotional activities, and macroeconomic trends affecting demand
Incorporate CPUS commercial strategies, market developments, and growth initiatives into demand forecasts
Ensure consistency and standardization of forecasting methodologies while accommodating US business requirements
Consider US regulatory requirements, trade restrictions, import/export regulations, and other market-specific factors that may impact demand planning assumptions
Support planning activities in compliance with company policies, corporate governance standards, and applicable US regulations
Understand the impact of North American sustainability, packaging, recycling, deposit return systems (DRS), and environmental regulations on customer demand and market behavior where applicable
Collaborate with CPUS Sales, Customer Service, Supply Planning, Finance, and Operations teams across business units
Facilitate alignment between US market requirements and North American supply chain objectives
Support North American and global S&OP governance standards and planning processes
Serve as a CPUS subject matter expert for demand planning and forecasting processes
Act as a change agent by promoting data-driven decision-making and cross-functional collaboration
Support coaching, training, and capability development initiatives within the planning community
Contribute to the continuous advancement of North American planning maturity, forecast accuracy, and business performance
Requirements
Bachelor’s degree of Supply Chain, Industrial Engineering, Business Administration or equivalent undergraduate degree, with related work experience
2-5 years of experience
Strong understanding of commercial, operational, and supply chain business processes
Advanced analytical and problem-solving capabilities
Strong business acumen with the ability to translate data into actionable recommendations
Ability to manage large datasets and perform diagnostic, predictive, and prescriptive analytics
Excellent stakeholder management and influencing skills across all organizational levels
Strong presentation, communication, and facilitation skills
Ability to work effectively in a cross-functional and matrix organization
Strong project management and organizational skills
Ability to manage multiple priorities and perform effectively in a fast-paced environment
Continuous improvement mindset with a focus on delivering measurable business value
Strong interpersonal and collaboration skills
Ability to drive change and challenge existing assumptions constructively
Deep knowledge of Demand Planning, S&OP, and Integrated Business Planning (IBP) processes
Understanding of Supply Planning, Inventory Management, Capacity Planning, and Customer Service processes
Knowledge of Supply Chain Performance Metrics including MAPE, Attainment, Bias, Forecast Value Add (FVA), Service Levels, Inventory Turns, and OTIF
Understanding of financial planning and its integration with operational planning processes
Knowledge of forecasting methodologies, statistical models, and demand sensing techniques
Experience with SAP IBP Demand, SAP IBP S&OP
Advanced Excel, Power BI, PowerPoint, and other Microsoft Office applications
Understanding of product lifecycle management, innovation planning, and portfolio management processes
Knowledge of supply chain optimization and inventory management concepts
Understanding of Continuous Improvement methodologies and business process management principles
English C2-Proficient
Important Details
Schedule: Conventional
Supervision level: Limited Supervision
About the Company
CANPACK Group is committed to providing equal employment opportunities to all candidates and employees. Employment decisions are based on professional considerations, regardless of nationality, color, religion, age, gender, sexual orientation, gender identity, origin, disability, or other legally protected status, unless a distinction is required by law.
