Delivery Manager - Project Delivery

About This Role

This Delivery Manager role focuses on coordinating delivery across multiple projects or workstreams, ensuring consistency, predictability, and strong client outcomes. The position operates as a delivery orchestrator, setting the cadence and standards for Lead Project Managers and their teams, and intervening when complex risks or client conversations require direct involvement. It suits a professional who can mentor experienced Project Managers and act as a consultative partner to clients while maintaining delivery governance and risk management.

Responsibilities

• Own delivery across multiple concurrent engagements or workstreams
• Ensure consistency in delivery execution and reporting across teams
• Manage cross-team dependencies, risks, and escalations to keep delivery on track
• Assess parallel or competing change initiatives that may cause change saturation, and develop strategies to minimize delivery risk
• Mentor Lead Project Managers and delivery teams on delivery practices and client engagement
• Model servant leadership and provide frequent, honest feedback that helps team members grow
• Contribute to community leadership and the development of delivery standards across the practice
• Establish clear performance standards aligned to outcomes, recognize strong performance, and address performance gaps through structured, outcome-focused conversations
• Assess and apply appropriate delivery methodologies (Agile, Waterfall, hybrid) based on engagement context
• Drive process improvement and delivery efficiency across teams and engagements
• Provide strategic, consultative guidance to clients, leveraging industry experience and best practices to help them achieve their business objectives
• Advocate for clients internally, ensuring their needs and concerns are addressed effectively by cross-functional teams such as sales, operations, and support
• Support stakeholder alignment and lead conflict resolution across client and internal teams
• Support scoping, estimation, and delivery planning during pre-sales activities
• Partner with account and solution teams to ensure delivery readiness at engagement kickoff

Requirements

• 5–7 years of consulting or delivery experience
• 5–7 years of Agile / delivery methodology experience
• Proven ability to lead multiple teams or projects simultaneously
• Strong delivery governance and risk management experience
• Cannot sponsor applicants for work visas at this time

Nice to have:

• Bachelor's degree
• Certifications across the Agile or PMP spectrum
• Scaled Agile (SAFe) experience and/or RTE-level certification