About This Role
This senior delivery manager role involves comprehensive project planning, milestone and scope management, financial oversight, and change management across all Security Services projects. The role focuses on leading Identity and Access Management (IAM) implementations, which include customization, configuration, and development of solution integrations. It requires strong stakeholder management and ownership of project deliverables, utilizing established process frameworks and methodologies, with an emphasis on optimizing resource utilization, budget, and solutions to ensure timely roadmap delivery.
Responsibilities
- Be responsible for the delivery of all projects in the organization
- Be responsible for project management using all SDLC delivery methodologies
- Be responsible for successful project completion, successful handover, and enhancing further opportunities
- Be responsible for ensuring all implementation projects move to successive support projects
- Make strong decisions and solve problems
- Manage large-scale projects
- Be extremely suave and adept in client stakeholder management
- Present the status, risks, and issues of the roadmap to executive leadership and mitigate roadblocks efficiently
- Help keep the team on track and ensure that projects meet specific standards at each stage of the process
- Monitor progress and performance and help teams to make improvements
- Prepare and present status reports to stakeholders
- Be responsible for cost, quality, and delay deliverables for cybersecurity in allocated projects
- Maximize utilization of resources and proactively upskill based on future demands
- Ensure customer satisfaction (executing CSAT survey)
- Complete delivery team management
- Optimize attrition
Requirements
- 12+ years of proven experience in a project/delivery management role with minimum experience in business analysis
- Solid grasp of how to scale Lean and Agile practices and understanding of the unique opportunities and challenges associated with facilitating and continuously aligning a large development program
- Experience in managing team(s) following scaled-Agile approaches such as the Scaled Agile Framework (SAFe), Disciplined Agile, Development (DAD), or other Agile, Scrum, or other iterative frameworks at-scale
- Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutions
- Working knowledge of all SDLC delivery models
- Excellent people and project management skills
- Strong communication and presentation skills
- Strong analytical and problem-solving skills
- Experience in working in small-scale organizations with large clients
- Excellent skills in inducing productivity tools such as MS Excel, MS PowerPoint, MS Projects
Nice to have:
- Previous experience handling cybersecurity projects in BFSI, e-commerce, retail, and other domains
- Knowledge of security frameworks such as COBIT
- Identity and Access Management (IAM)
Education
- Engineering and MBA from reputed colleges; Engineering from CSE/ECE/EEE branches is preferred; MBA in systems, organizational management, or IT business management is preferred
- Any management program from reputed institutes such as IIMs is an added advantage
Certifications
- PMP, ITIL Certified Scrum Master, PRINCE2, CISSP (good to have)
