Delivery Manager

About This Role

This role bridges the gap between high-level delivery management and strategic customer relationship building, overseeing major software implementation projects across the Middle East (UAE). While primary performance metrics remain rooted in project delivery, governance, and execution, the successful candidate will act as a trusted advisor to CXO-level bank executives, ensuring the customer achieves their long-term business objectives.

Responsibilities

• End-to-end management, planning, and governance of multi-million dollar banking platform implementations
• Maintain strict line-of-sight on timelines, risk mitigation, resource management, and project status
• Drive operational efficiency without requiring hands-on "spoon-feeding" from regional leadership
• Serve as the single point of contact and trusted advisor to executive stakeholders and CXOs within client banks
• Focus on post-delivery customer success—ensuring the client achieves their core strategic goals beyond simple project completion
• Leverage client relationships organically to identify expansion and upselling opportunities within the account
• Guide and collaborate with onsite Tech Leads and Subject Matter Experts (SMEs)
• Maintain clear high-level understanding of cloud-native Full-Stack Java / J2EE architectures and banking ecosystem integrations
• Proactively integrate AI-driven workflows and tools across project governance, planning, and reporting to accelerate delivery, enhance team efficiency, and maintain high standards of delivery accuracy

Requirements

• 15+ years of experience
• Deep knowledge in Corporate Banking / Transaction Banking
• Candidates from commercial banking IT projects are strongly preferred
• Background in open-architecture, Full-stack Java / J2EE, and Cloud-Native platforms
• High ability to understand technical dependencies and challenges
• Proven mastery in project planning, risk management, and delivery governance
• Proven ability to establish high-level client trust, engage CXO stakeholders, and identify account growth opportunities through strong strategic relationship management
• Active proficiency in leveraging AI tools, process automation, and modern AI-driven workflows to streamline project planning, governance, and delivery execution
• Exceptional verbal and written communication skills suitable for executive boardroom interactions

About the Company

Intellect Design Arena Ltd is a global leader in enterprise-grade financial technology, providing cloud-native, composable, and intelligent platforms to progressive financial institutions worldwide. Operating extensively across the Middle East, the company empowers leading Islamic, regional, and tier-one institutions with flagship architectures like eMACH.ai, Purple Fabric, and iTurmeric, which enable rapid modular adoption and intelligent, high-efficiency workflows tailored to the evolving digital and regulatory needs of Middle Eastern banking. Intellect blends deep domain expertise with cutting-edge tech to drive digital transformation, operational efficiency, and sustainable growth for the future of regional finance.