About This Role
Driving progress and bringing teams together to achieve outcomes is at the heart of this hands-on delivery role, supporting a complex transformation programme that involves data migration, multiple internal dependencies, and a third-party engineering partner. This position suits a proactive delivery professional who can take ownership and coordinate delivery activity, manage dependencies, and remove blockers across Product, Technology, Business, and Operational teams.
Responsibilities
- Act as the day-to-day delivery lead for assigned work streams, driving activity from planning through to implementation
- Maintain integrated delivery plans, coordinating milestones, dependencies, and critical path activities across business, product, technology, and operational teams
- Proactively identify and remove blockers, drive actions to completion, and resolve delivery issues
- Coordinate internal teams, business SMEs, and third-party engineering partners to ensure delivery commitments are achieved
- Manage competing priorities and stakeholder expectations, ensuring teams remain aligned on objectives and outcomes
- Challenge existing practices and introduce improved ways of working to strengthen delivery effectiveness
- Manage RAID activities, ensuring risks, assumptions, issues, and dependencies are documented, monitored, and appropriately escalated
- Produce clear delivery updates, status reports, and governance outputs to support decision-making
- Support testing, operational readiness, launch planning, and transition into live service
- Define and track readiness criteria, acceptance criteria, and KPIs to support the successful implementation and embedding of change
- Ensure key milestones are achieved and delivery risks are proactively managed throughout the engagement
Requirements
- Proven experience as an Agile Delivery Manager, with a strong focus on practical delivery rather than traditional project management
- A hands-on approach, taking ownership of outcomes and actively driving progress
- Strong understanding of agile delivery principles and their practical application within complex environments
- Experience managing multiple work streams, complex dependencies, and evolving delivery requirements
- Proven ability to coordinate internal teams and external delivery partners
- Excellent stakeholder-management skills, with the confidence to challenge established practices and hold people accountable
- Experience identifying and resolving blockers, managing delivery risks, and maintaining momentum
- Strong organisational skills, with the ability to navigate complex stakeholder environments and competing priorities
- Resilience, determination, and the confidence to make difficult decisions and have challenging conversations
