Delivery Driver

About This Role

The Delivery Driver is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. This role is ideal for someone who enjoys building trusted relationships and providing exceptional customer service.

Responsibilities

• Maintain regular and predictable attendance.
• Ensure timely deliveries, meeting or exceeding scheduled delivery times.
• Operate and maintain a clean and organized delivery vehicle and delivery equipment including a trailer at times.
• Load, unload, and organize products in a safe and efficient manner.
• Perform pre-trip and post-trip vehicle inspections to ensure the safety and readiness of the delivery vehicle.
• Maintain an accurate record of deliveries and any issues that may arise.
• Communicate with customers as necessary, providing updates or addressing any concerns during the delivery process.
• Provide exceptional customer service, creating a positive and friendly experience for all customers.
• Partner with field sales team and store personnel to satisfy needs of our customers.
• Handle all products with care to avoid damage and ensure safe transport.
• Follow all traffic laws and company policies to ensure safe driving practices.
• Handle returns, exchanges, or customer inquiries as needed.

Requirements

• Previous truck delivery experience is a plus but not required.
• Experience with hand truck, dolly, pallet jack and forklift preferred.
• Must be 21 years of age or older, have at least 3 years of driving experience and meet MVR check requirements.
• High school diploma or equivalent (preferred).
• DOT Medical Card as required.
• A valid driver’s license with a clean driving record.
• Possess the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack, forklift, dolly, etc.).
• Ability to lift and move large, bulky and/or heavy merchandise.
• Ability to safely load and unload a delivery truck.
• Ability to use Microsoft Outlook and Outlook Calendar.
• Excellent time-management skills and the ability to meet tight deadlines.
• Strong customer service skills with a professional and friendly attitude.
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
• Ability to read, write, and count accurately to complete all documentation.
• Ability to navigate using GPS systems and maps.
• Ability to successfully complete all required training.
• Flexibility to work various shifts, including evenings and weekends, as required.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources such as adoption and surrogacy assistance.
• Benefits eligibility for part-time new hires averaging at least 15 hours per week during their 90-day lookback period.

Important Details

• Working conditions include regularly working near mechanical equipment and driving assigned markets in all weather and road conditions.
• Noise level in the work environment is moderate.

Application Process

• Submit your application through the platform.

About the Company

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package.