Deckhand

About This Role

Working as a Deckhand, you will be part of a team that delivers exceptional marine tourism experiences on the Ningaloo Reef. This guest-facing position requires professionalism, enthusiasm, and a commitment to safety and service, ensuring guests have unforgettable encounters with marine wildlife.

Responsibilities

• Assist the Skipper in operating and navigating the vessel safely and in compliance with marine standards and regulations
• Ensure clear and accurate communication and relay of instructions between the Skipper and deck crew, especially during whale shark operations
• Assist with tender operations, managing guest transfers, maintenance activities, vessel refuelling and support vessel departure and docking procedures
• Assist guests during boarding, briefings and in-water preparations, including managing guest flow safely during water entries and exits and conducting ongoing headcounts while guests are in the water
• Engage with guests throughout the tour, providing information about wildlife and the environment, while providing proactive assistance to ensure their comfort and enjoyment
• Assist with serving meals and refreshments, and help to maintain a welcoming, professional atmosphere onboard
• Participate in daily vessel preparation, cleaning and pack-down including restocking supplies, waste management and refuelling
• Assist with basic maintenance and report any mechanical or operational issues promptly
• Assist with the training and mentoring of crew as and when required
• Promote a strong safety culture by promptly reporting hazards and incidents

Requirements

• Prior experience working as a Deckhand within marine operations, or experience working in guest-facing adventure activities within marine tourism, within whale shark or diving environments highly desirable
• A current First Aid and CPR certificate
• WA Responsible Service of Alcohol (RSA) certificate (currently hold or be willing to obtain)
• Exmouth Shire Food Handling certificate (currently hold or be willing to obtain)

Nice to have:

• A current Dive Master certification
• An AMSA issued marine qualification such as STCW, CoST, or GPH

Benefits

• Generous discounts on Journey Beyond travel and experiences
• A positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise