Dean of Students

Description As the Dean of Students, you will be at the forefront of our institution, responsible for student retention and student satisfaction. Join our esteemed team and make a lasting impact on the future of education.

Position Overview We seek a visionary and experienced Dean of Students to join our institution. In this pivotal role, you will help guide students through their academic career, resolve student concerns, and ensure the highest standards of educational excellence are upheld across all programs. As a key member of our leadership team, you will play a critical role in shaping the future direction of our institution.

Responsibilities Student Retention and Satisfaction

• Completion - All programs exceed the minimum accreditation (NACCAS 50 % or COE 60%) benchmark completion annually.
• Exam Pass Rate (Licensure), as applicable – All programs exceed a minimum of 70% exam pass rate annually with 90% of graduates successfully passing exams.
• Welcome to Milan Pre-Start Orientation - Conduct with enthusiasm, excitement, and passion, following the company guidelines.
• New Student Orientation for Allied Health programs and Cosmetology/Barber programs.
• Partner with Career Services regarding any student issues or concerns prior to and during externship. Students are Education’s responsibility through externship.
• Facility – Ensure the classrooms, hallways, restrooms, and breakrooms are clean and “customer-friendly”.
• Resolve student requests/concerns within 24-48 hours.
• Consistently update Complaint Log per company guidelines
• Guide and oversee the Gold Team following policy guidelines
• Assist students with requesting the following
• Leave of Absence (LOA) if no other options are available to continue in the program (submit completed documentation to the campus Dean of Faculty or Director)
• A session change and submit documentation to staff and communicate with faculty regarding this change.
• Withdrawal from the program if no other options are available.

Administrative Responsibilities

• Train with the Compliance Team and Registrar Team to follow key policies and procedures.
• Participate/contribute to campus staff and management meetings.
• Participate and contribute to the campus Retention Meeting; follow up with students after the Retention Meeting to ensure students focus on meeting the expectations of Student Satisfactory Progress (SAP).
• Partner with the Campus Director to execute COE Occupational Advisory Committee Meetings (one per year) and an Institutional Advisory Committee Meeting (one per year) or NACCAS Advisory Board Meeting (one per year).