Deal Operations Consultant

About This Role

This Deal Operations Consultant role involves leading complex and time-sensitive deals on the Sydecar platform. It requires close collaboration with fund managers, supporting teammates, and contributing to process improvements. The position is hands-on, emphasizing good judgment, clear communication, and follow-through, and also involves shaping training and review processes for the function.

Responsibilities

• Build relationships with the largest and most important customers to execute their deals as smoothly as possible
• Triage and resolve time-sensitive customer issues, especially those that block deal execution, using judgment, urgency, and clear communication
• Make fast, responsible decisions in ambiguous situations and know when to elevate or pull in the right cross-functional partner
• Identify product and process improvements that will shape the future of the product and workflow
• Liaise with senior members of the team, as well as the Legal, Tax, and Product teams to answer customer questions and educate first-time Deal Organizers
• Develop an expert knowledge of the product, customers, and industry
• Support customer-facing projects and product discovery

Requirements

• 4-6 years of experience working in banking, venture capital, fund administration, or a similar role that required accuracy, communication, and time management
• Excited about working directly with customers, especially when something's urgent
• Interest and/or familiarity in venture investing and/or back office VC administration
• Excellent and professional written and verbal communication skills
• Thrive in fast-paced, customer-facing environments and are energized-not stressed-by helping unblock critical moments in a deal, even when they fall outside the usual schedule
• Ability to effectively evaluate problems and propose sensible, scalable solutions

Important Details

• Locations: New York City, San Francisco, CA, or Seattle, WA
• Work format: hybrid, 2-3 days/week in office

About the Company

Sydecar is on a mission to transform the world of private markets by making them more accessible, transparent, and liquid through revolutionizing the way investment vehicles are created and executed. Sydecar aims to simplify and standardize the private investing experience, empowering capital allocators to discover and support visionary entrepreneurs. The platform automates banking, compliance, contracts, taxes, and reporting, allowing investors to focus on deals and relationships.