DDS IT User Support Analyst (Information System Support Specialist 4)
Department of Human Services
RemoteFull timeMid level$62,000-$94,000Posted today
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Department of Human Services
This technical support position at the Disability Determination Service focuses on troubleshooting complex systems to ensure efficient service delivery for those in need. The role involves acting independently as the highest-level source of technical expertise on network issues for the Disability Determination Service (DDS).
The Oregon Department of Human Services is an Equal Opportunity Employer, guided by its Equity North Star and vision for a positive RiSE organizational culture that advances equity and diversity. The Disability Determination Service manages a computer system purchased by the Social Security Administration, integrated into the federal network and isolated from State of Oregon computer systems. Staff in this unit must adhere to all Social Security requirements regarding security and network protocols, requiring a greater depth of knowledge about equipment and software, broader independent decision-making, and integration of diverse policies and rules compared to staff in other Oregon computer systems.