DCS Case Manager

About This Role

The DCS Case Manager plays a crucial role in the Office of Child Safety within the Department of Children's Services. This position involves supervising staff who provide case management services for children under the State's supervision, in State custody, or at risk of State custody, and their families. The role is suited for individuals with a strong background in social work or related fields, who are committed to ensuring the safety and well-being of children.

Responsibilities

• Assist case managers in determining if abuse or neglect has occurred and assess the level of risk or harm to the child.
• Help determine the need for a safety plan and make recommendations regarding permanency, reunification, and/or termination of parental rights.
• Assess underlying needs and core family concerns to address key issues that will ensure safety.
• Review and assess cases for closure or transfer based on knowledge and policy requirements.
• Assign cases and work assignments to staff members.

Requirements

• Graduation from an accredited college or university with a master's degree in social work or a related behavioral science field with a child or family focus and three years of full-time professional child welfare case work experience; or a bachelor's degree with five years of equivalent experience.
• Must be at least twenty-one (21) years of age on the date of application.
• Be a citizen of the United States.
• Possess a valid driver's license prior to and during employment.
• Have a good moral character, as determined by investigation.
• Complete a criminal history disclosure form in a manner approved by the appointing authority.
• Have no conviction for a felony.
• Agree to release all records involving their criminal history to the appointing authority.
• Supply a fingerprint sample for a fingerprint-based criminal history records check.
• Submit to and pass a pre-employment screening test for illegal drugs.

Benefits

• Comprehensive health insurance coverage.
• Paid time off and holidays.
• Retirement plan options.
• Opportunities for professional development and training.

Important Details

• Application deadline: 10/14/2026, 11:59 PM Central Time.

Application Process

• Submit your application through the designated platform.
• Provide all required documentation, including educational credentials and criminal history disclosure.

About the Company

The Department of Children's Services in Tennessee is dedicated to ensuring the safety and well-being of children and families. It provides a range of services aimed at protecting children and supporting families in crisis.