DC Operations Manager

About This Role

Directing the success of assigned functions within a complex distribution center environment is the core of this role, ensuring it is an outstanding place to work. The DC Operations Manager may oversee various operations including Inbound, Warehouse, Outbound, Transportation, and Office. This role involves developing strategies and objectives to maximize productivity and leverage expenses for the Home Depot distribution center, analyzing trends, solving problems, and motivating and developing associates.

Responsibilities

• Manage to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment
• Ensure inventory is received appropriately and efficiently and safely processed in the warehouse
• Ensure proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas to create a perfect load for stores and customers
• Assist GM or AGM with the evaluation of the effectiveness of and recommend alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product
• Manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require
• Assist GM and/or AGM with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve
• Lead associates and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc.
• Assist in management of 3PL provider to ensure optimal performance and metrics are achieved (depending on DC)
• Coach, train, and develop associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback
• Maintain a union-free work environment by creating an employee-centered workplace that demonstrates care and concern for all associates
• Ensure a culture of safety throughout the organization by following Home Depot safety policies and procedures
• Monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis
• Work with the GM to manage relationship with 3PL onsite delivery or transportation agent for all outbound loads (depending on need)
• Review transportation carrier performance with transportation associates

Requirements

• Must be eighteen years of age or older
• Must be legally permitted to work in the United States
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
• 2 years of work experience

Nice to have:

• Bachelor's Degree concentrating in Operations Management, Business or Supply Chain
• Proficiency in Microsoft Outlook, Word and Excel software applications
• Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels)
• Ability to work a flexible schedule
• Ability to be on-call at various times
• Must be able to work weekends and holidays
• Open to relocation

Important Details

• Travel: Less than 10% overnight travel
• Physical requirements: Intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
• Working conditions: Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness

About the Company

Home Depot is a company that values integrity, problem-solving, and customer focus. It aims to create a customer-focused environment and strives for operational excellence in its distribution centers.