Day Hospital Administrator

About This Role

Supporting patients and their families through an important stage of their healthcare journey is the core of this administrator role. The position is ideal for a caring, organized, and service-focused individual who can manage variable shifts and provide exceptional service in a healthcare setting.

Responsibilities

• Welcome patients, families, and visitors as their first point of contact
• Respond to calls, emails, and patient enquiries with care, discretion, and professionalism
• Coordinate patient bookings, admission paperwork, and day-to-day patient flow
• Complete health fund checks and support billing, receipting, banking, and reconciliation tasks
• Maintain accurate patient records in FYDO with strong attention to detail
• Deliver a high standard of service so patients feel informed, supported, and cared for

Requirements

• Experience in health administration, ideally in a day hospital, specialist practice, or similar healthcare environment
• Knowledge of medical terminology, private health funds, medical billing, and receipting
• A warm, professional telephone manner and the ability to support patients with sensitivity and clarity
• Strong computer skills, including Microsoft Office; FYDO experience will be highly regarded
• Excellent attention to detail and the ability to manage competing priorities in a busy environment
• Confidence working independently while contributing positively to a multidisciplinary team

Benefits

• Casual opportunity with variable shifts between 6.00 am and 5.00 pm
• Join a casual pool with shifts offered through planned rosters or at short notice

Important Details

• Application deadline: Applications will be reviewed as they are received, so we encourage you to apply as soon as possible.

Application Process

• Submit your application as soon as possible

About the Company

Broadwater Private Day Hospital is one of Monash IVF Group’s flagship facilities, located on the Gold Coast and opened in mid-2023. Little Edward Day Hospital is a state-of-the-art facility located in Spring Hill, Brisbane, opened in 2026, specializing in a range of surgical specialties, including gynaecology and IVF.