Data Analyst IV

Organization: DEPARTMENT OF INFORMATION RESOURCES

Primary Location: Texas-Austin

Work Locations: WP Clements 300 W 15TH ST STE 1300 Austin 78701

Job: Management

Employee Status: Regular

Schedule: Full-time

Standard Hours Per Week: 40.00

State Job Code: 0653

Salary Admin Plan: B

Grade: 24

Number of Openings: 1

Overtime Status: Exempt

Closing Date: Jun 26, 2026, 11:59:00 PM

Position Title: Data Analyst IV

Class/Group: 0653/B24

Military Occupation Specialty Code: Army: 255A; Coast Guard: SEI23; Marine Corps: 6046, 6049; Space Force: 514B

Fair Labor Standards Act Status: Exempt

Division/Section: Data Strategy & Implementation

Duration: Regular

Hours Worked Weekly: 40

Travel: Occasional

Position Description

We are a technology agency powered by people.

DIR offers secure, modern, and cost-effective technology to help government entities in Texas serve their constituents.

DIR is a fast-paced and collaborative environment with highly motivated, innovative, and engaged employees dedicated to achieving the best value for the state. We have over 260 professionals working at DIR who are honored to serve as the cornerstone of public sector technology in Texas. By joining DIR, you will be an integral part of transforming how technology serves Texans.

Position Summary

The person in this role performs complex (journey-level) data collection, data analysis, and research work that includes conducting studies or evaluations, designing surveys, collecting primary and secondary data, validating data quality, and presenting results through reports, dashboards, white papers, and presentations.

The individual will have excellent verbal and written communication skills, works under general supervision, and has moderate latitude for the use of initiative and independent judgment. This position requires being involved in multiple projects including strategic planning, data collection and analysis, project management, policy and report writing, and customer outreach to state agencies, institutions of higher education, and other government entities.

• Supports the Information Resources Deployment Review (IRDR) and Information Resources Corrective Action Plan (IR-CAP) processes, while integrating data-driven decision-making and automation to enhance efficiency.
• Performs research and analysis to contribute to the State Strategic Plan for Information Resources Management, increasingly focusing on identifying opportunities for leveraging emerging data sources and technology advancements.
• Collaborates with management, customers, and stakeholders to prioritize program objectives, ensuring compliance and defining project scopes, with an evolving role towards designing and implementing data collection and usage strategies that support agency goals.
• Assists in developing data quality measures and implement changes for improvement, with a growing emphasis on deploying data quality monitoring processes.
• Works towards optimizing quality in data management, with a focus on defining, managing, and controlling master data and metadata, as well as establishing reporting standards across business units.
• Actively engages in identifying agency open data sets, ensuring adherence to policies, while progressing towards a role that emphasizes advocating for data sharing and leveraging data for strategic benefits like cost reduction, fraud detection, and improving agency operations.
• Supports the advancement of agency dashboards and insights for assigned business groups and the Data Program, becoming an expert in relevant data, and championing self-service and data quality improvement, with a long-term goal of leading initiatives in data governance, data sharing, and the integration of advanced data tools and technologies.
• Performs other work-related duties as assigned.

Qualifications

Education

• Graduation from an accredited four-year college or university with major coursework in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, or a related field.
• Additional work-related experience may be substituted for education on a year-for-year basis (High-school diploma required).

Experience and Training Required

• Four (4) years of professional experience in data collection, management, analytics, statistical analysis, or related area that required knowledge of a variety of the field’s concepts, practices, and procedures.
• Two (2) years of academic or professional experience in policy research, planning, assessment, and report writing.
• Experience with spreadsheets, databases, and data visualization or business intelligence tools.

Experience and Training Preferred

• Experience with data collection, management, analytics, and statistical analysis related to technology initiatives and implementation.
• Experience working for a government entity.
• Experience using Microsoft Power BI, Salesforce, or other similar tools.
• Experience with publishing to the Texas Open Data Portal.
• Experience with relational databases.

Knowledge, Skills, and Abilities

• Knowledge of statistics and analyzing data sets; of running queries, report writing, and presenting findings of data models, database design development, data mining, and segmentation techniques; and of record keeping, including security procedures for handling, protecting, and distributing confidential data.
• Knowledge of state and federal accessibility laws related to the use and application of technology in Texas government and institutions of higher education.
• Knowledge of data models, database design development, data mining, and segmentation techniques.
• Advanced skill in Microsoft Excel and other tools for data collection and analysis.
• Strong analytical and problem-solving skills.
• Strong project management, organizational, and time management skills.
• Excellent writing and communication skills; and ability to communicate both verbally and in writing in a clear and concise manner.
• Skill in problem resolution and ability to identify and implement best practices.
• Demonstrated ability to work on concurrent tasks in a fast-paced environment while effectively prioritizing and coordinating work assignments.
• Ability to collect, analyze and compile data; to prepare reports; to maintain accuracy and attention to detail; and to convey and present data findings effectively to internal and external customers and stakeholders.
• Ability to interpret technical information and communicate that information in a non-technical manner.
• Ability to produce a high degree of accuracy in work.
• Ability to handle multiple projects and initiatives.
• Ability to consult with customers and stakeholders as needed to ensure completion of reporting requirements.
• Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers.
• Ability to understand, follow and convey brief oral and/or written instructions.
• Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment.
• Ability to work under pressure and exacting schedules to complete assigned tasks.
• Ability to work a flexible schedule to meet required deadlines.
• Ability to comply with all agency policy and applicable laws.
• Ability to comply with all applicable safety rules, regulations, and standards.
• Ability to maintain the security and integrity of any critical infrastructure researched, worked on, or accessed for work purposes.

Computer Skills

• Proficiency in the use of a computer and applicable software necessary to perform work assignments e.g., word processing, spreadsheets (Microsoft Office preferred).
• Experience with Microsoft Power BI, Salesforce, or similar software tools.
• Experience using virtual meeting and collaboration tools such as Zoom and Teams.

Other Requirements

• Regular and punctual attendance at the workplace.
• Criminal background check.

Working Conditions

• Frequent use of computers, copiers, printers, and telephones.
• Frequent standing, walking, sitting, listening, and talking.
• Frequent work under stress, as a team member, and in direct contact with others.
• Occasional bending, stooping, lifting, and climbing.