About the role
■Location: Tokyo, Japan
■Position Type: Full-time, Permanent
■Languages Required: Native/Bilingual Japanese & Business-Level English
■The Opportunity
This strategic leadership role sits at the intersection of retail operations, e-commerce, and digital innovation for one of the world's premier prestige luxury portfolios. Directing the technology agenda for direct-to-consumer (D2C) channels in Japan, this position bridges the gap between commercial strategy and modern IT infrastructure.
As the head of a dedicated local team, you will shape consumer-facing technologies, optimize store systems, and lead high-visibility rollouts across flagship boutiques, department store counters, and digital platforms. This role offers direct exposure to executive leadership, significant operational impact, and accelerated career paths across an international group network.
■Core Responsibilities
Strategic Business Partnership: Serve as the primary technology advisor to commercial leaders and brand VPs, converting business priorities into scalable, high-impact D2C roadmaps. Digital, E-Commerce & CRM Innovation:
- Drive local digital growth with a strong emphasis on Japan's LINE ecosystem, clienteling solutions, and social-commerce channels while aligning e-commerce platforms with global tech hubs.
- Omnichannel & Retail Operations: Ensure robust application performance and operational continuity across nearly 300 points of sale, supporting store openings, pop-up activations, and Beauty Consultant productivity tools. P
- Project & Platform Delivery: Oversee complex local technology deployments and regional system integrations, managing local fit-gap analyses, UAT, deployment, and post-launch optimization.
Team & Vendor Leadership: Lead an in-house team of technical specialists while governing external system integrators, software vendors, and managed-service providers.
■What Makes This Role Unique
- High-Visibility Impact: Directly influence the technology landscape driving Japan's #1 luxury beauty and cosmetics market share.
- Global Mobility: Access long-term career growth and internal promotion opportunities within an expansive global group network. Modern Work Culture: Collaborate in a dynamic, international environment that merges cutting-edge tech with luxury customer experience standards.
【求められる経験・スキル / Required Experience And Skills】 Candidate Profile
■Experience
- 8–12+ years of progressive technology experience, with proven leadership across CRM, E-Commerce, and Retail/POS ecosystems. Domain Knowledge:
- Deep familiarity with the Japanese market (particularly LINE platform integrations) alongside physical retail or luxury industry exposure.
■Leadership Skills
- Demonstrated track record of leading technical teams, navigating matrixed regional structures, and managing external vendors.
■Language Skills
- Fluent-level Japanese and Business-Level English fluency are required to lead local team members and interface with non-Japanese executive directors.
■Education: Bachelor’s degree in Computer
- Science, Information Systems, Business Administration, or a related field preferred.
【学歴】 大学卒業以上
【職種 / type of occupation】 ITプロジェクトマネージャー
【給与 / salary】 年収 1,000 〜 1,500万円
【賞与】 【雇用形態 / employment status】 正社員
雇用期間
期間の定めなし
【就業時間 / working hours】 09:00～18:00
【休日休暇 / holiday】 土曜日 日曜日 祝日
【保険 / social insurance】 健康保険 厚生年金保険 雇用保険
受動喫煙防止措置
敷地内禁煙
【業種 / industry】 日用品・化粧品
※詳細はお仕事のご紹介時にお伝えします
Job ID: VAC-293083/
Seniority Level: Mid-Senior level
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