About the role
Job Summary
We are looking for a customer-focused and sales-oriented professional to join our team as a Customer Support & Sales Executive.
The candidate will be responsible for handling customer queries, understanding customer requirements, generating sales opportunities, and converting leads into business.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally.
- Understand customer requirements and provide suitable product/service information.
- Generate leads through calls,follow-ups, references, and other channels.
- Convert qualified leads into sales opportunities.
- Follow up with prospective and existing customers.
- Maintain strong customer relationships and ensure customer satisfaction.
- Coordinate with internal teams for timely resolution of customer queries.
- Maintain customer records, sales updates, and daily reports.
- Achieve assigned sales and customer service targets.
- Handle customer objections and provide appropriate solutions.
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Questions, answered
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