About This Role
This customer support role involves handling inquiries via phone, email, and chat, as well as performing data entry and administrative tasks. It is suitable for individuals who are new to the field, with training provided to match their skill level.
Responsibilities
- Respond to inquiries via phone, email, and chat
- Perform simple data entry for correspondence history
- Conduct administrative tasks
- Share customer feedback (requests and complaints) internally
Requirements
- Up to 29 years old (due to long-term career development considerations)
- No specific educational background or work history required
- Welcome to inexperienced candidates
- Welcome to recent graduates and those who have already graduated
- Welcome to part-time workers
Benefits
- Fully remote work (Saturdays, Sundays, and national holidays off)
- 125 annual holidays
- Almost always leave on time
- Welcome to those who are not good with computers
- Nail art, hairstyles, and hair color are free
- Salary increase
- Bonus
- 100% overtime pay
- Social insurance fully equipped
- Transportation expenses paid
- Promotion available
- Training available
- E-learning system available
Important Details
- Schedule: 9:00 AM - 6:00 PM, 8 hours of actual work, 1 hour break
- Overtime: almost none, 100% paid if it occurs
- Holidays: fully remote work (Saturdays, Sundays, and national holidays off), summer and winter holidays, Golden Week, New Year holidays, paid leave
- Application deadline: approximately 2 weeks from application to offer
- Start date: within 1 month of application
- Average scheduled working hours (per month): 160 hours
Application Process
- Easy application
- 1 interview
- Offer
About the Company
This company is looking to hire a customer support specialist.