About the role
Greetings from JobShop India's Leading BPO Recruitment Partner!
We Are Hiring | E-Commerce Customer Support
Position: Customer Support Executive International Voice Process
Eligibility
- Freshers are welcome
- Experience: 03 Years
- Undergraduates & Graduates can apply
- Excellent English communication skills
- Immediate joiners preferred
Process
E-commerce Customer Support Voice Process
Key Responsibilities
- Handle inbound and outbound customer calls
- Assist customers with orders, deliveries, returns, and refunds
- Resolve customer queries professionally
- Provide accurate information and excellent customer service
- Meet quality, productivity, and process KPIs
Salary
- Freshers: Up to 3.5 LPA
- Experienced: Up to 4 LPA
Shift Details
- Rotational Shifts
- 5 Days Working
- Rotational Week Offs
Perks & Benefits
- Attractive Salary Package
- Performance Incentives
- Career Growth Opportunities
- Professional Work Environment
- Opportunity to work with leading MNCs
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Questions, answered
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