About the role
Greetings from JobShop
India's Largest BPO Recruitment Company
Job Overview
Join Amazon's Customer Service team and assist customers with online shopping, account, identity verification, security, and order-related queries through phone.
Key Responsibilities
- Handle customer queries and provide effective solutions.
- Assist with shopping, account, payment, and order-related issues.
- Support identity verification and account security concerns.
- Identify and escalate potential fraud or security issues.
- Troubleshoot customer concerns using multiple systems and tools.
- Deliver excellent customer service with empathy and professionalism.
Location-Bangalore
Requirements
- Education: 10+2 / 12th Pass or above.
- Experience: Freshers & experienced candidates can apply.
- Good English communication skills.
- Comfortable working on computers and handling multiple systems.
Recruitment Process
- HR Interview
• Versant Communication Assessment
• Operations Interview
For More Details & Job Enquiries
Call Nida 7026175000
Connect with our 50+ Recruitment Specialists:
99640 80000 | 080-46115600 | 70900 20000
Website: jobshop.ai
Walk-In Address:
JobShop, 485, 4th Floor, BMR Complex,
Hennur Main Road, Bangalore 560043
Google Maps:
https://maps.app.goo.gl/jLYAzRRedciXCfJQ6
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Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPO
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